All job offers Store Manager

Patcharavipa is seeking a passionate and driven Store Manager to be the face of our Bangkok Flagship Store. As a key brand ambassador, you will deliver the exceptional experience our clients have come to expect, while leading the showroom with entrepreneurial flair, business-savvy strategy, and inspirational leadership. This role is perfect for someone with a background in luxury fine jewellery, a strong track record in sales and clienteling, and the desire to contribute meaningfully to a growing brand rooted in craftsmanship and design.Key Responsibilities:*Take full ownership of the Bangkok store, ensuring a seamless, luxurious, and welcoming environment for clients.*Implement and adapt commercial and category-specific sales strategies to meet and exceed business objectives.*Lead with a multi-channel approach, collaborating with eCommerce, production, and PR teams.*Curate meaningful client experiences, guiding them through discovery, storytelling, and personalised service.*Coach and develop the sales team, focusing on jewellery expertise, styling, and exceptional service.*Build extensive knowledge of our collections including materials, gemstones, and design narrative.*Cultivate a culture of clienteling, using data and intuition to build lasting relationships.*Manage bespoke and custom orders, translating client visions into exquisite one-of-a-kind pieces.*Support after-sales service, including repairs and product care.*Monitor and analyse showroom sales performance, applying insights to drive business results.*Collaborate regularly with the corporate team to share client feedback, product insights, and local opportunities.*Lead and support trunk shows and events, ensuring high engagement and brand alignment.*Oversee inventory control, showroom upkeep, and compliance with all jewellery security protocols.*Manage day-to-day operations, from stock and deliveries to order fulfilment and maintenance.*Represent Patcharavipa in Thailand and other region’s press and media landscape, coordinating editor previews and managing press loans.*Open to assist and support other departments when required, such as production team.Candidate Profile:*3–5 years’ experience in fine jewellery retail, ideally in a leadership or managerial role.*Proven success in a luxury jewellery environment with a strong client base.*GIA-qualified (or equivalent) is a plus. *Deep understanding of jewellery product, materials, and market trends.*Strong leadership and coaching skills with a collaborative mindset.*Experience with Shopify or similar eCommerce platforms is a plus.*Proactive, well-organised, and able to work across departments.*Fluent in Thai and English; additional languages are a plus.*A confident communicator with a polished presence and natural ability to build trust with high-value clients.

Your talent Bachelor's degree in Project Management / Civil Engineering / Architecture / Construction Management (for construction or retail projects) Strong project coordination and scheduling skills Knowledge of construction / retail fit-out processes and standards Budget tracking and cost control Vendor and stakeholder management Problem-solving and decision-making under pressure Excellent communication and presentation skills Attention to detail and strong sense of ownership Communication in English Your mission Support the Project Manager in planning, coordinating, and executing retail expansion projects (new stores, SIS, and maintenance). Ensure timely delivery, cost efficiency, compliance with brand standards, and effective coordination with all stakeholders. Project Planning & Scheduling Assist in preparing project schedules, timelines, and resource allocation. Support feasibility studies and site assessments, collecting and compiling necessary data. Coordination & Stakeholder Management Liaise with internal teams (Design, Operations, VM, Marketing, Finance) and external partners (vendors, landlords, contractors, mall management, agencies). Organize and support project meetings, including scheduling and preparing minutes. Vendor & Contractor Support Assist in supervising vendors and contractors for fit-out, civil, MEP, signage, and branding works. Ensure vendors follow Puma's construction and brand standards. Execution & Quality Monitoring Conduct site visits to track progress against schedules. Report deviations, risks, and issues, escalating them to the Project Manager. Support quality checks for construction, finishing, and compliance with health & safety. Documentation & Reporting Maintain accurate project documentation, trackers, and reports (status, cost, completion). Prepare handover reports, photos, and snag lists for closures. Budget & Cost Support Assist in monitoring project expenses, SIS costs, and maintenance budgets. Compile data on costs and prepare reports for Project Manager review. Maintenance and SIS Support Coordinate small-scale SIS setups and store maintenance (electrical, signage, minor civil works). Log and follow up on maintenance tickets with vendors. Our principles PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination. PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000 employees worldwide. Apply now Share it on

RESPONSIBILITIES The Seasonal Tiffany Ambassador will deliver the Tiffany Touch to every client that they interact with and set the tone for the client's visit in the store. Seasonal Ambassadors interact daily with clients, building brand desirability through unique face to face interactions. Tiffany & Co Seasonal Ambassadors have a significant influence on the client's journey and experience within the store. Ambassadors greet and welcome clients as the embodiment of the Tiffany Warm Welcome and hold the critical position of embodying the brand through every client interaction.

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Church's and Car Shoe brands, and has employees of over 100 nationalities. JOB PURPOSE To be the owner of the business, a Company Brand Ambassador and a business leader, accountable for overall store performance. To guarantee an extraordinary Client experience, being present on the sales floor, leading and supporting all activities to achieve store targets. To manage and coach the store team and to ensure succession plans and internal growth. RESPONSIBILITIES BUSINESS Drive and maximize sales performances. Propose and develop business plans. Drive the store team to exceed their KPIs. Represent the Company on the local market, identifying new opportunities to increase customer footfall, attracts new Clients and builds a loyal relationship with the brand. Be present on the sales floor, ensuring a proper approach and service to the Clients. Foster the Omni Channel development through the team. Meet the store-operating budget, controlling store expenses. CUSTOMER Foster a Client centric mindset by developing and maintaining solid Client relationships. Guarantee an excellent Client satisfaction and the highest level of Client service. Implement, in partnership with other company functions, clienteling initiatives and events, securing Client loyalty and increasing Client spending. Foster a strong private appointment culture. TEAM Promote an entrepreneurial and team spirit using effective communication, ensuring efficient organization and professional growth. Ensure the team is always prepared and updated on the Prada Group main information, product knowledge, local market, competitors, policies and procedures. The ideal Store Manager is able to attract and recruit the best talents available on the market through networking and scouting. RETAIL Develop a proper sales strategy, in cooperation with the Retail Merchandising, Visual Merchandising and Retail Operations teams. Ensures that the display attracts Clients and maximizes sales in accordance with Company guidelines. Participate in the buying session when requested and in any case he/she provides effective product feedback based on store needs. Ensure synergy and cooperation between front and back of house. Is responsible for the enforcement of Company procedures on cash activity, inventory, logistics and all the main reporting activities requested by the head office. EVENTS Cooperate with the Retail Events Office for the organization of local events and defines a challenging and realistic target per Client, proposing new opportunities for local events in partnership with local Stakeholders and Influencers. KNOWLEDGE AND SKILLS Business driven Leadership and team management Ability to motivate and persuade people Strong customer service mindset Natural ability to welcome our client Confident, enthusiastic and positive Mature and assertive Organized and detail oriented Market and product knowledge/passion Business/Retail Management degree or equivalent is a plus Interest in luxury/fashion, art and design Fluent spoken Thai and English expected. Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth. Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.

The company Swatch Group is the world's number one manufacturer of finished watches. With its 17 watch brands, the Group is present in all price segments, and is also active in the manufacture and sale of jewelry, watch movements and components. Swatch Group unites, among other companies, the following watch brands under its roof: Breguet, Harry Winston, Blancpain, Glashütte Original, Jaquet Droz, Léon Hatot, Omega, Longines, Rado, Union Glashütte, Tissot, Balmain, Certina, Mido, Hamilton, Swatch and Flik Flak. The Group has a strong distribution and multi-brand retail net with two sophisticated boutiques under the name of Tourbillon and Hour Passion. Swatch Group is also an important player in advanced nanomechanical, nanoelectronic and Bluetooth technologies essential to watchmaking and other industries. Job description Sales and operation: Achieve a monthly sales budget. Ensure that a boutique is operated under a clean and luxurious atmosphere. Prepare all necessary Sales Reports and Stock Report, expense reimbursement, credit card slips submission, etc. to the head office, in the absence of Boutique Manager. Efficiently operate the POS system and make sure that all sales transactions correspond to the sales turnover generated on a daily basis. Inventory: Monitor and review stock level taken into consideration customer needs and trends, and advise Boutique Manager of any suggestions necessary to increase sales. Conduct daily audit of stock management including merchandise receipt, transfers and sales. Ensure that the watches and fine jewelry are kept safely in the vaults after the store has closed. Manage customers' reservations and waiting lists of unavailable products. Personnel: Staff motivation and encouragement. Ensure that Customer Service Officer delivers a high standard of service to all customers. Responsible for leading the team with a good discipline and integrity. Collaborate with Retail Manager to develop an internal training /coaching programs on selling skills, product, customer service, marketing, and competitions. Ensure that the Sales Associates are well-groomed and deliver a premium-quality service to the customers and a daily basis and motivate sales staff as per guidelines given. Communication: Provide Retail Manager with reviews and updates on various issues relating to store/staff management matters and in order to facilitate improvement in store operation. Obtain prior approval from Retail Manager of any changes in store operating procedures or tasks deemed necessary. Marketing and customer relationship management: Handling customer complaints effectively. Create as much as possible loyalty/regular customers who will eventually turn to be VIPs. Brainstorm and support Retail Manager on any initiatives and implementations on in-store promotions and other CRM programs Profile Bachelor's degree or higher in any fields At least 5 years of working experience in selling luxury products At least 2 years of working experience as an assistant boutique manager is preferred Must be a good team player, pleasant, service oriented with good communication skills Good computer operation Professional requirements Selling skill Negotiation skill Problem solving skill Analytical thinking Languages Excellent command of English and proficient in Mandarin is preferred

Main purpose of the role: Supervise the testing operations & experiments in chemical laboratory, provide technical direction to lab staff, manage lab safety and maintain inventories of chemical & supplies to ensure laboratory operates smoothly within industry lab practice and quality system ISO/IEC 17025 standards Job description: Perform tests on incoming jobs independently according to the standard procedures with due consideration of the job priority and record test results in the correct format Check & review the test reports for both internal & external tests Ensure the laboratory is properly and safety equipped to standard Suggest the test parameters to requestors for any chemical test requisition Keep track on all testing status and ensure the due date is followed Monitor and ensure the test equipment and instruments are in good condition as well as duly calibrated according to the assigned calibration schedule Assist in new test development including identify potential improvement areas to existing testing techniques and design experiment & control testing parameter Corodinate the external testing activities on chemical tests and work closely with external laboratory to align with their capacity and test result planning. Assist to review the regulatory test report from OEM/ODM and give the comment on the obtained test report to SQ Assist in manpower planning, training & development of staff and control the effectiveness and efficiency of workflow systems in chemical laboratory Deploy the way for continuous improvement the workflows/processes. Provide technical support, presentation to demonstrate to all stakeholders. Execute and follow the relevant compliance regarding the ISO 9001, ISO 14001, ISO 45001, ISO 50001 and ISO/IEC 17025 Qualification: Bachelor degree or higher in chemistry/material science or related fields Minimum of 3-5 years' experience in chemical laboratory Have knowledge & experience of chemical testing method & test equipment Manufacturing, testing laboratory in jewelry industry are preferred

Overview : Lead the Product Development 3D Printing and CAD file printing and responsible for overseeing the entire 3D printing, Molding, Waxing, Treeing and Casting process, from CAM design to prototyping, ensuring the highest quality standards and efficiency. collaborating with cross-functional teams, and keeping up with industry advancements in 3D printing technology to drive continuous improvement. Key Responsibilities : Control and analyze the operation of 3D Printing with high quality and accuracy. Manage 3D printing capacity and communicate with Drop planning team. 3D CAD create and design sprue/jig & fixture for 3D Printing operation. Balance capacity and capability in 3D Printing to perform capacity allocation. Perform last minute capacity reallocations due to unforeseen delays / disruptions Input on and execute high-level targets and plans including prototype lead-time, improved prototype methods. Ensure the 3D print accurately reflects the 3D CAD file, spotting and correcting errors before passing to next process. Work with Product Engineers and provide solutions as needed. Manage stock, supply materials and safety work place. Qualification : Education: Bachelor's degree in Jewelry Design, Industrial Design, Engineering, or a related field. Experience: 3-5 years of experiences in Jewelry Manufacturing. Technical Skills: Proficiency in CAD software (e.g., Rhino, Matrix, AutoCAD), Microsoft Office, and familiarity with 3D printing programs and equipment. Industry Knowledge: High level of understanding in jewelry product, production processes and quality standards. Communication: Fluently in English and be able to communicate with multiple departments. Other Skills: Systematic thinking, Attention to detail, proactive attitude, willing to learn new things, and ability to work collaboratively. Strong stakeholder management and communication skills; interact effectively with the organization with best service mindset.

Imagine being part of the Production Team for the world's largest jewelry brand! If you have experience in Production Manufacturing with expertise in casting, metallurgical engineering, and material science. The ideal candidate will have a solid background in Process Engineering, Continuous Improvement, or a related field and a deep understanding of casting processes and material properties. You could be our next Specialist, CI Engineer (AAA) ( Casting Process Specialist). We love that you will... Strategic Results: Align with the strategy by understanding and implementing policies from management to achieve key functional objectives. Best-in-Class Manufacturing: Adhere to received policies to produce best-in-class jewelry and implement best practices to ensure consistency across production units. Casting Expertise:Apply advanced knowledge of casting techniques to optimize production processes. Identify and resolve issues related to casting defects and quality deviations. Implement best practices in casting to enhance product quality and reduce waste.Metallurgical Engineering & Material Science:Utilize metallurgical principles to analyze and improve material properties. Conduct material tests and analyses to ensure compliance with specifications. Develop and implement processes to enhance the performance and durability of cast products.Customer Centricity: Support the manager in delivering the best of PANDORA by innovating, adopting new manufacturing techniques, and staying true to design objectives. Financial Results: Maintain low production costs, ensure on-time delivery, and achieve high production quality. Collaboration: Engage openly with stakeholders for critical activities, take responsibility, and ensure effective collaboration across all functions. Create and Execute Projects: Deliver Plant/Company KPIs (Productivity, Cost, Quality, FROT, Lead Time) through effective project creation and execution. New Initiatives and Tooling: Develop new processes and tools to meet Plant/Company KPIs. Coordination: Work with key personnel from each section to support and participate in project activities. Project Management and Budget Control: Manage and control the budget of each project. Interpersonal Skills: Coordinate with a diverse range of people to achieve targets. Monitoring and Auditing: Monitor and audit processes and equipment, recommending continuous improvements to maximize process capability. Vendor and Resource Collaboration: Collaborate with vendors and internal resources to determine product specifications and arrange for the purchase and installation of equipment, materials, or parts for new products. Innovation and Efficiency: Investigate, recommend, and justify new technologies, manufacturing methods, and equipment to meet competitive business needs and improve efficiency. Layout and Workflow Optimization: Create and sustain optimized layouts and workflows to expand capacity and capability. Six Sigma Projects: Perform Six Sigma projects. Process FMEA: Work with the team to conduct process FMEA. Process Enhancement: Collaborate with the team to enhance current process capability. Procedure and Control Definition: Create and define new working procedures and key process controls. We love that you are... Bachelor's degree in Metallurgical Engineering, Material Science, or a related field. At least 2-3 Year experience in Continuous Improvement, process Engineering. Experience in casting process or Metallurgical engineering is a plus. Green belt verify is preferred. Project management and Budget control. Good problem solving, analytical thinking and project management. Good coordination and communication skill. Good English communication and writing. Flexible schedule that would include weekends and night shift as of the critical situation of production conditions or as required by circumstance Preferred competencies Negotiation skill Leadership Project management Communication proficiency Problem solving and decision making Presentation skill FMEA Welcome to our Crafting & Supply The magic happens at our crafting facilities, where we combine centuries-old crafting traditions and high-quality materials with modern production techniques. You will be warmly greeted by over 13,000 craftspeople who are excellent at crafting and supplying the world's largest jewelry brand with our craftsmanship. You will be part of a team of Production Engineer and report to the Senior Manager, Product Engineer - BU1/PM(Lamphun), who also oversees overall plant processes and improvement. Join a team that is as diverse and inclusive as our jewellery. We believe in and value creative thinking and ensure that there are equitable opportunities for all. Foster growth and craft opportunities through our learning and development programmes. At Pandora, no effort or contribution goes unnoticed. We offer a wide range of opportunities and benefits to ensure that our employees feel valued, supported, and cared for. Transportation services are also available to drop you at the other community areas. About Pandora Crafting & Supply Pandora started crafting its jewellery in Thailand in 1989, where our founders fell in love with the delicate craftsmanship of the Thai people. To date, there are two crafting facilities in Thailand, Bangkok, and Lamphun, and we employ more than 13,000 skilled craftspeople. By the end of 2023, there will be 107 million pieces sold globally, all of which were hand-finished here in Thailand by our skilled craftspeople using high-quality raw materials and sustainable methods. About Pandora Group Pandora is the world's largest jewellery brand. Designed in Denmark and crafted in Thailand, Pandora jewellery provides endless opportunities for personalization, allowing people to express their passions and show who they are. The company's products are made from high-quality materials and sold in more than 100 countries through 6,700 points of sale, including 2,600 concept stores. Pandora is committed to leadership in sustainability and is sourcing lab-grown stones and recycled silver and gold for all its jewellery. Headquartered in Copenhagen, Denmark, Pandora employs 33,000 people worldwide, is listed on the Nasdaq Copenhagen stock exchange, and generated sales of DKK 28.1 billion (EUR 3.8 billion) in 2023.

Imagine being responsible for ensuring the production plan to achieve the goal for the world's largest jewellery brand. If you love controlling production plan with your material & production control skills, then you might be our next supervisor for Supervisor, Shop Floor Control (FN) at Pandora Crafting & Supply. We love that you will... Check and confirm the production plan to align with the shipment plan and factory calendar that meet both the Production's KPI and the Company's KPI Contact and coordinate with the warehouse RM Department to check material readiness to meet the production schedule. Check and track material shortages and provide immediate solutions. Ensure production in each line follows a sequence of load plans issued by planning. Control and proceed to fully utilize manpower, tooling/machine, and time in each line/department to meet the production schedule. Generate report summary (Daily/Weekly/Monthly) from various points of view to suggest ways to improve production efficiency and achieve KPIs. Drive Key Performance Indicators of the responsible area to ensure that products/ projects are delivered on time with the highest quality standard and lowest possible cost. Monitor production activities toward daily/ weekly/ monthly targets, minimizing costs where possible and ensuring the best working practices. Daily shopfloor presence to visualize the progress and problem of Production situation and quickly adapt to an ever-changing. Control execution as planned by following procedure and WI that register in Pandora system to achieve the target of section/department and including resourcing management to be effective. Leading the analysis of concern issues and creating short-term action that is flexible and efficient. To find the long-term action to prevent the repeat issue. Ensure manufacturing processes such as WI and Routing align with production plans and procedures to maintain high standards of manufacturing operations. Pilot testing response to support any production activities and to check readiness before campaign order loading week. Encourage employees by inspiring, motivating, and mentoring them toward best-in-class practices to develop their competencies and attitudes. Able to be a role model and mentor team toward best-in-class practice to develop their competencies and attitude. Execute assignments and projects as assigned by the Manager. Ensure all company's assets are properly maintained and well looked after within the responsible area. Ensure compliance with all related laws, regulations, and work rules i.e. labor law, Pandora code of conduct, Disney code of conduct, RJC, BOI, etc. always. Consult with the Human Resources Department as appropriate. Enforce environment, health, and safety in manufacturing always. We love that you are... Bachelor's degree or higher or related fields At least 3-5 years of experience in Production Manufacturing Have an experience more than 3 years in middle management level. Good presentation skill Good data analysis skill Good English communication skills in reading, listening, writing, and speaking skill Good people management and project management skills Good coordination and communication skills. Welcome to our Crafting & Supply The magic happens at our crafting facilities, where we combine centuries-old crafting traditions and high-quality materials with modern production techniques. You will be warmly greeted with over 13,000 craftspeople who are excellent at crafting and supplying the world's largest jewellery brand with our craftsmanship. You will be part of a team of Shop Floor Control and report to Manager, FN Shop Floor Control who also oversee overall production planning. Join a team that is as diverse and inclusive as our jewellery. We believe and value creative thinking and ensure that there's equitable opportunities for all. Foster your growth and craft opportunities through our learning and development programmes. At Pandora, no effort or contribution goes unnoticed. We offer a wide range of opportunities and benefits to ensure that our employees feel valued, supported, and cared for. Transportation services are also available to drop you at the closet BTS station and other community areas. About Pandora Crafting & Supply Pandora started crafting its jewellery in Thailand in 1989, where our founders fell in love with the delicate craftsmanship of the Thai people. To date, there are two crafting facilities in Thailand, Bangkok, and Lamphun, and we employ more than 13,000 skilled craftspeople. By the end of 2023, there are 107 million pieces sold globally, all of which were hand-finished here in Thailand by our skilled craftspeople using high-quality raw materials and sustainable methods. About Pandora Group Pandora is the world's largest jewellery brand. Designed in Denmark and crafted in Thailand, Pandora jewellery provides endless opportunities for personalisation, allowing people to express their passions and show who they are. The company's products are made from high-quality materials and sold in more than 100 countries through 6,700 points of sale, including 2,600 concept stores. Pandora is committed to leadership in sustainability and is sourcing lab-grown stones and recycled silver and gold for all its jewellery. Headquartered in Copenhagen, Denmark, Pandora employs 33,000 people worldwide, is listed on the Nasdaq Copenhagen stock exchange, and generated sales of DKK 28.1 billion (EUR 3.8 billion) in 2023.

Main purpose of the role E2E milestone keeper: gathering the information from operational following the milestone and supporting fast track to be achieving on the proper timeline product development cost to be aligned with line plan: coordinate across the team to get accurate cost information. Quality: collecting information, highlighting quality issues, following up the development progress, and making sure that product get validating and testing in proper time frame. Key accountabilities: Monitoring and coordinating with all relevant parties on cycle progress during the development phase, ensuring sample delivery on time. Updating and summarizing data in real-time for all departments concerned to keep pace with rapid changes. Arranging an internal plan to match proto review and all sample requirements to support related milestones. Follow up BOM updates and correct design versions for costing purposes. Monitoring department master plans and problem-solving. Supporting information and master plan alignment, prioritizing work, and resolving resource conflicts internally in PD. deliver an overall cycle progress and monitoring to ensure PLM status is up to date. guiding the team to support the sample making process within the time frame and with accuracy. Work and analyze on cost option, supporting decision made

HOW WILL YOU MAKE AN IMPACT? Jaeger-LeCoultre is looking for a Boutique Manager who will be responsible for the overall management of the boutique at ICONSIAM, Thailand. The Person will report to the Managing Director and dotted reporting line to the Regional Retail Manager and will be responsible for effectively building and implementing local strategies and directing the team to further develop sales, CRM and client service within the boutique. 1 Advising, Clienteling & Business development aligned with Maison Identity Ensure boutique objectives achievement (turnover, clients, portfolio development) Responsible for defining and implementing the business development strategy and boutique action plan in collaboration with Retail Manager Work with the Retail Manager to develop action plans to develop clientele and boutique business Partner with the CRM Manager to implement clienteling strategies to improve new clients' acquisition and loyal clients' retention Be a referent for the Maison, watchmaking know-how and develop general knowledge on the competition Ensure exceptional client experience and maintain the highest degree of courtesy and professionalism Be an ambassador for the Maison inside and outside of the boutique Proactive and close collaboration with CRC Ambassadors and Online retail team Handle customer repair requests in an efficient and professional manner · Maintain consistent, uncompromising high standards of cleanliness, presentation and customer service. 2 Manage and develop team Support and challenges team members to reach targets through boutique floor presence, coaching, 1-to-1 meetings, feedback, and training, in coordination with the Training Manager Set, implements, and monitors individual and collective sales and development plans for the team based on retail KPIs such as sales, transformation rate, average basket and other Retail & CRM targets. Animate the boutique through regular team meetings (daily, weekly, monthly etc), ensuring that staff is aware of the targets and client experience best practices. Ensure that administrative and HR tasks are being managed Define sharing of roles and responsibilities in the boutique Actively recruit, maintain talent pipeline, and integrate new team member (Induction, insertion in the team, trial period validation) 3 Boutique Operations Ensure compliance with Group's policies & enforce Maison's commercial rules Overview safety & security of the tram, stock & premises Ensure that all operating procedures are strictly adhered to (stock management, product handling, security, audits, financial processes etc) through management of stock and Sales Administrator as well as full sales team Manage daily set up and break down of boutique for opening/closing, as needed. WHAT ABOUT YOU? 7-10 years of management, preferred in luxury retail. Excellent communication skills in English and added advantage for Mandarin. Must be available to work retail hours including weekends. Demonstrated success with people management skills and developing teams. Ability to work in a fast-paced retail store environment. Flexible mind-set with the ability to embrace changes. Excellent analytical, organizational, and interpersonal communication skills required. Proactive approach to analysing business and human resource needs. Ability to motivate and develop team WHY JOIN US? You are our best asset. By joining Jaeger-LeCoultre, a whole world of opportunities will open to you! Transmission of knowledge is the very soul of what we do: you will access a customized training program. As a Maison, we work tirelessly to manage our environmental footprint and create a positive impact on society through our collective effort. Learn more about our Sustainability commitments in our program « Make Our Time Better ». OUR MAISON VALUES Openness - A curiosity that encourages us to discover and exchange. The momentum that drives us to take an interest in others, in different cultures, and in beautiful things, and draw our inspiration from them. The strength that leads us to maintain a fresh look at ourselves. The dynamics that drive us to discover and innovate. Inner Fire - The soul of our Manufacture. The inner strength that nourishes the enthusiasm and commitment we put into our daily work, and the creation of our timepieces. It is our passion that we love to share. It is a spark that never goes out, instilling the "spirit of watchmaking" in our products and beyond. Excellence - Excellence governs our behaviour, our way of thinking, and our decisions. This stems from our discipline-based work ethic, and our determination to continually improve ourselves, driving our pursuit of precision and quality every day. Care - This attitude guides our relationship with the world and with others and supports our creativity. Our ability to balance inventiveness and humility, to master technique and empathy. Sensory and emotional receptivity that translates into benevolence between us and our customers.