Luxury jobs

Patcharavipa is seeking a passionate and driven Store Manager to be the face of our Bangkok Flagship Store. As a key brand ambassador, you will deliver the exceptional experience our clients have come to expect, while leading the showroom with entrepreneurial flair, business-savvy strategy, and inspirational leadership. This role is perfect for someone with a background in luxury fine jewellery, a strong track record in sales and clienteling, and the desire to contribute meaningfully to a growing brand rooted in craftsmanship and design.Key Responsibilities:*Take full ownership of the Bangkok store, ensuring a seamless, luxurious, and welcoming environment for clients.*Implement and adapt commercial and category-specific sales strategies to meet and exceed business objectives.*Lead with a multi-channel approach, collaborating with eCommerce, production, and PR teams.*Curate meaningful client experiences, guiding them through discovery, storytelling, and personalised service.*Coach and develop the sales team, focusing on jewellery expertise, styling, and exceptional service.*Build extensive knowledge of our collections including materials, gemstones, and design narrative.*Cultivate a culture of clienteling, using data and intuition to build lasting relationships.*Manage bespoke and custom orders, translating client visions into exquisite one-of-a-kind pieces.*Support after-sales service, including repairs and product care.*Monitor and analyse showroom sales performance, applying insights to drive business results.*Collaborate regularly with the corporate team to share client feedback, product insights, and local opportunities.*Lead and support trunk shows and events, ensuring high engagement and brand alignment.*Oversee inventory control, showroom upkeep, and compliance with all jewellery security protocols.*Manage day-to-day operations, from stock and deliveries to order fulfilment and maintenance.*Represent Patcharavipa in Thailand and other region’s press and media landscape, coordinating editor previews and managing press loans.*Open to assist and support other departments when required, such as production team.Candidate Profile:*3–5 years’ experience in fine jewellery retail, ideally in a leadership or managerial role.*Proven success in a luxury jewellery environment with a strong client base.*GIA-qualified (or equivalent) is a plus. *Deep understanding of jewellery product, materials, and market trends.*Strong leadership and coaching skills with a collaborative mindset.*Experience with Shopify or similar eCommerce platforms is a plus.*Proactive, well-organised, and able to work across departments.*Fluent in Thai and English; additional languages are a plus.*A confident communicator with a polished presence and natural ability to build trust with high-value clients.

At Swarovski, where innovation meets inspiration, our people desire to explore, experience and create. As a Casting Specialist, you will get a chance to work in a rewarding role within a diverse team that is pushing boundaries. Be part of a truly iconic global brand, learn and grow with us. We're bold and inventive, revealing astonishing things like no one else can. A world of wonder awaits you. About the job Support the transformation of fashion jewelry manufacturing by driving innovative process development, introducing new technologies and materials, and enhancing production efficiency. This role plays a critical part in ensuring quality, cost-effectiveness, and agility across the production lifecycle while aligning with customer expectations and corporate goals. Your responsibilities include, but are not limited to: Scout and develop new production processes, materials, and techniques to support specific product and design requirements Conduct feasibility studies, analyze advantages and disadvantages, and propose effective implementation plans Estimate project costs and payback periods and prepare project budgets for approval Lead end-to-end project execution-from planning and timeline control to implementation and process documentation Collaborate with cross-functional teams to ensure on-time and on-target project delivery Engage with internal and external manufacturing partners to fulfill project objectives and meet customer demands Monitor and report project progress and communicate updates to all relevant stakeholders Identify production issues and provide innovative, data-driven solutions to improve quality, reduce lead times, and lower costs About you We are looking for a unique and amazing talent, who brings along the following: Bachelor's degree in Mechanical, Industrial, Electrical, Chemical Engineering, or a related field Hands-on experience in development or improvement projects, preferably within jewelry or small parts manufacturing Strong project management and problem-solving skills with a structured and analytical mindset Proactive approach to identifying new technologies, materials, and solutions for complex production challenges Solid coordination and collaboration skills, with an ownership and continuous improvement mindset Proficiency in Microsoft Excel for data analysis, PowerPoint for presentations, and report generation Excellent communication and teamwork abilities to ensure alignment across functions and suppliers Passion for innovation and drive to enhance production capabilities in a dynamic manufacturing environment What we offer You can expect a range of benefits, including: Swarovski products discounts Employee Assistance Program Volunteering leave Learning and development programs Provident fund Cooperative saving fund Gasoline Allowance Health and life insurance / Medical benefits Wide variety of allowances: meal, uniform, transportation, etc. Wide variety of leaves: annual, personal, birthday, sick, maternity, volunteering and other statutory leaves Lifecycle support: funeral aid, marriage gift, childbirth gift, get well basket Wellbeing programs & activities including Employee Assistance Program (EAP) Sports/multipurpose areas Career development opportunities Onsite canteens Product discount Masters of Light Since 1895 Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality. Founded in 1895 in Austria, the company designs, manufactures and sells the world's finest crystal, gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Swarovski Crystal Business has a global reach with approximately 2,400 stores and 6,700 points of sales in around 140 countries and employs more than 18,000 people. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet is part of Swarovski's heritage. Today this legacy is rooted in sustainability measures across the value chain, with an emphasis on circular innovation, championing diversity, inclusion and self-expression, and in the philanthropic work of the Swarovski Foundation, which supports charitable organizations bringing positive environmental and social impact. Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under the law of the countries we operate in. Equal Employment Opportunity: Swarovski is committed to Equal Employment Opportunity for all employees and will take Affirmative Action in those appropriate employment situations. All employment decisions will be made without regard to race, color, religion, age, national or ancestral origin, gender, sexual orientation, marital status, citizenship status, veteran status and disability.

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Church's and Car Shoe brands, and has employees of over 100 nationalities. JOB PURPOSE To be responsible for developing and reinforcing a client-centric culture within the store, ensuring the correct execution of the global CRM strategy, provides the store staff with the necessary information to consolidate the Clienteling roadmap and supports managers in implementing specific CRM projects for the Miu Miu store. To be a "Brand Ambassador" and makes a key contribution to the development of the client portfolio in the store, recruiting new customers and strengthening the relation with the existing, particularly the VICs. RESPONSIBILITIES Supervise all the clienteling activities of the store staff, defining a specific development plan for each Client Advisor Perform weekly and monthly customer and KPIs analysis to monitor the store CRM performance Assist the Store Manager in designing the CRM action plan, taking into account the business needs and the event calendar Review and analyze Client Advisor performance on Clienteling and Retail KPIs, providing the Store Manager with individual development plan Design and implement action plans focusing on data collection, local clients retention and brand loyalty Contribute from a CRM and Clienteling perspective with other departments to the development and implementation of in-store new product launches, new events, client experiences, etc.Ensure that the store staff is well trained in the use of all the Clienteling tools Oversee and manage local training materials and training sessions on specific CRM topics including clienteling strategy, CRM best practices (eg. data capture and customer contactability) and commercial initiatives Support the Sales Staff in the proper management of the VIC Clients, working in the growth of the number and potential of this cluster Collaborate with PR Department in the management of celebrities and influences Collaborate with the Local Retail team to improve the store performance Ensures a good knowledge of the market and consumer trends to improve the fashion sense of the store staff Ensure the growth of the store's customer community, including through participation in events outside the shop. KNOWLEDGE AND SKILLS Clienteling Mindset Problem solving, curiosity and interest in luxury/fashion, art and design. Self-motivated. Positive and collaborative approach. Able to work independently as required, but able to function as part of a larger team structure. Good communication and interpersonal skills. Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth. Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.

At Swarovski, where innovation meets inspiration, our Sales Consultants are our ultimate advocates, providing our customers with extraordinary service and an awe-inspiring brand experience. We are searching for a curious and charismatic Sales Consultant to help us place crystal into the hearts and hands of our customers, to join a team with passion and enthusiasm and make the dreams of our customers come true. Join us if you are looking for a rewarding role within a diverse team that is pushing boundaries and shares your real passion for fashion and jewelry. Be part of a truly iconic global brand, learn and grow with us. A world of wonder awaits you. About the job You are our brand advocate. In this role and together with the team, you will: Accompany our customers during their mesmerizing Swarovski journey through our world of wonder Create an emotional connection with our customers and provide a spellbinding experience Anticipate our customers' needs and share inspiring styling tips Showcase and present our legendary products About you You are an amazing Sales Consultant and bring along the following: An excellent sense of fashion and a real passion for our brand and our products Experience / keen interest in luxury Fashion/Cosmetics/Lifestyle brands. Highly motivated and with a strong customer service orientation Dedication and target driven attitude Willingness to develop your career and grow with us Previous retail experience What we offer You can expect a range of benefits, including: Swarovski products discounts Employee Assistance Program Volunteering leave Learning and development programs Masters of Light Since 1895 Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality. Founded in 1895 in Austria, the company designs, manufactures and sells the world's finest crystal, gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Swarovski Crystal Business has a global reach with approximately 2,400 stores and 6,700 points of sales in around 140 countries and employs more than 18,000 people. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet is part of Swarovski's heritage. Today this legacy is rooted in sustainability measures across the value chain, with an emphasis on circular innovation, championing diversity, inclusion and self-expression, and in the philanthropic work of the Swarovski Foundation, which supports charitable organizations bringing positive environmental and social impact. Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under the law of the countries we operate in.

At Swarovski, where innovation meets inspiration, our Sales Consultants are our ultimate advocates, providing our customers with extraordinary service and an awe-inspiring brand experience. We are searching for a curious and charismatic Sales Consultant to help us place crystal into the hearts and hands of our customers, to join a team with passion and enthusiasm and make the dreams of our customers come true. Join us if you are looking for a rewarding role within a diverse team that is pushing boundaries and shares your real passion for fashion and jewelry. Be part of a truly iconic global brand, learn and grow with us. A world of wonder awaits you. About the job You are our brand advocate. In this role and together with the team, you will: Accompany our customers during their mesmerizing Swarovski journey through our world of wonder Create an emotional connection with our customers and provide a spellbinding experience Anticipate our customers' needs and share inspiring styling tips Showcase and present our legendary products About you You are an amazing Sales Consultant and bring along the following: An excellent sense of fashion and a real passion for our brand and our products Experience / keen interest in luxury Fashion/Cosmetics/Lifestyle brands. Highly motivated and with a strong customer service orientation Dedication and target driven attitude Willingness to develop your career and grow with us Previous retail experience What we offer You can expect a range of benefits, including: Swarovski products discounts Employee Assistance Program Volunteering leave Learning and development programs Masters of Light Since 1895 Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality. Founded in 1895 in Austria, the company designs, manufactures and sells the world's finest crystal, gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Swarovski Crystal Business has a global reach with approximately 2,400 stores and 6,700 points of sales in around 140 countries and employs more than 18,000 people. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet is part of Swarovski's heritage. Today this legacy is rooted in sustainability measures across the value chain, with an emphasis on circular innovation, championing diversity, inclusion and self-expression, and in the philanthropic work of the Swarovski Foundation, which supports charitable organizations bringing positive environmental and social impact. Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under the law of the countries we operate in.

RESPONSIBILITIES The Seasonal Tiffany Ambassador will deliver the Tiffany Touch to every client that they interact with and set the tone for the client's visit in the store. Seasonal Ambassadors interact daily with clients, building brand desirability through unique face to face interactions. Tiffany & Co Seasonal Ambassadors have a significant influence on the client's journey and experience within the store. Ambassadors greet and welcome clients as the embodiment of the Tiffany Warm Welcome and hold the critical position of embodying the brand through every client interaction.

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Church's and Car Shoe brands, and has employees of over 100 nationalities. JOB PURPOSE To be the "ambassador" who conveys the Brand's philosophy and values. As such, to be responsible to maximize the sales performance by fostering the relationship with the customers and developing their Brand loyalty, providing a unique experience in our store and guiding the client into our world. RESPONSIBILITIES Welcome and serve the customer providing an excellent in-store experience at all times. Maintain and develop client relationships through an individual approach, leveraging also on CRM and digital tools. Be proactively engaged in cross selling with all Departments and maximizes sales opportunity in order to achieve individual sales target and KPIs. Ensure to be up-to-date knowing fashion trends and competitors. Prove Brand and product knowledge. Deal effectively with customer complaints by liaising with the line manager when necessary. Ensure and maintain the shop floor and visual display high standard, complying with Company operational guidelines and stock procedures. Contribute to ensure a high level of security and is attentive to prevent product thefts. KNOWLEDGE AND SKILLS Passion for human relations and sales Problem solving, curiosity and interest in luxury/fashion, art and design Experience of building a long-lasting relationship with clients Being able to work in team as well as alone Excellent communication and interpersonal skills Passion and knowledge of the managed product category Good communication in English. Mandarin is an advantage Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth. Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to builder a fair and respectful workplace for all.

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Church's and Car Shoe brands, and has employees of over 100 nationalities. JOB PURPOSE To be the owner of the business, a Company Brand Ambassador and a business leader, accountable for overall store performance. To guarantee an extraordinary Client experience, being present on the sales floor, leading and supporting all activities to achieve store targets. To manage and coach the store team and to ensure succession plans and internal growth. RESPONSIBILITIES BUSINESS Drive and maximize sales performances. Propose and develop business plans. Drive the store team to exceed their KPIs. Represent the Company on the local market, identifying new opportunities to increase customer footfall, attracts new Clients and builds a loyal relationship with the brand. Be present on the sales floor, ensuring a proper approach and service to the Clients. Foster the Omni Channel development through the team. Meet the store-operating budget, controlling store expenses. CUSTOMER Foster a Client centric mindset by developing and maintaining solid Client relationships. Guarantee an excellent Client satisfaction and the highest level of Client service. Implement, in partnership with other company functions, clienteling initiatives and events, securing Client loyalty and increasing Client spending. Foster a strong private appointment culture. TEAM Promote an entrepreneurial and team spirit using effective communication, ensuring efficient organization and professional growth. Ensure the team is always prepared and updated on the Prada Group main information, product knowledge, local market, competitors, policies and procedures. The ideal Store Manager is able to attract and recruit the best talents available on the market through networking and scouting. RETAIL Develop a proper sales strategy, in cooperation with the Retail Merchandising, Visual Merchandising and Retail Operations teams. Ensures that the display attracts Clients and maximizes sales in accordance with Company guidelines. Participate in the buying session when requested and in any case he/she provides effective product feedback based on store needs. Ensure synergy and cooperation between front and back of house. Is responsible for the enforcement of Company procedures on cash activity, inventory, logistics and all the main reporting activities requested by the head office. EVENTS Cooperate with the Retail Events Office for the organization of local events and defines a challenging and realistic target per Client, proposing new opportunities for local events in partnership with local Stakeholders and Influencers. KNOWLEDGE AND SKILLS Business driven Leadership and team management Ability to motivate and persuade people Strong customer service mindset Natural ability to welcome our client Confident, enthusiastic and positive Mature and assertive Organized and detail oriented Market and product knowledge/passion Business/Retail Management degree or equivalent is a plus Interest in luxury/fashion, art and design Fluent spoken Thai and English expected. Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth. Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.

CLIENT ADVISOR ICONSIAM - Bangkok - Thailand HOW ARE YOU MAKING AN IMPACT? AS AN AMBASSADOR OF THE MAISON, YOU CURRATE UNFORGETTABLE AND PERSONALIZED EXPERIENCES. YOU ARE DEDICATED TO BUILDING LASTING RELATIONSHIP WITH CLIENTS, CONTRIBUTING TO THE BOUTIQUE'S SUCCESS WHAT ARE YOUR KEY RESPONSIBILITIES? ACHIEVING SUSTAINABLE BUSINESS AMBITIONS: Commercial target: Achieve and exceed individual and boutique sales targets Understand the boutique KPIs and follow related action plans defined by Boutique Management Operational excellence: Maintain a clean, organized, and visually appealing boutique environment, adhering to brand standards Confidently handle sales transactions, including processing payments, handling returns Participate in inventory management, including receiving, stocking, and securing products and accessories Build operational knowledge on all digital tools Adhere to our Maison commercial policy and rules Adhere to security protocols and loss prevention measures to safeguard the boutique's assets Assist with visual merchandising and product displays CULTIVATE LASTING CLIENT RELATIONSHIPS Proactively engage with clients entering the boutique, providing a warm and welcoming atmosphere Identify client needs and preferences through active listening and thoughtful questioning Develop and maintain strong, lasting relationships with clients through personalized communication and follow-up Actively seek opportunities to expand our client network through referrals and targeted outreach Maintain client database and proactively manage client relationships to drive repeat business Invite clients to private events and previews Provide exceptional after-sales service, including handling repairs, adjustments, and strap changes Address client inquiries and resolve issues promptly and professionally Facilitate communication between clients and Maison service centers Go the extra mile to ensure client satisfaction and build brand loyalty TRANSMIT YOUR PASSION Provide in-depth knowledge of Jaeger-LeCoultre history, collections, and technical specifications Present and demonstrate timepieces with passion and expertise, highlighting their unique features, craftsmanship, and heritage Stay up to date on industry trends, competitor activities, and new product launches Represent the Maison with sophistication at exclusive events Work collaboratively with colleagues to achieve boutique goals and create a positive team environment Share knowledge and best practices with team members Support and assist colleagues as needed Actively participate in team meetings and training sessions WHAT ARE YOUR DRIVERS? Passionate about luxury watchmaking High hospitality standard and dedicated to providing exceptional client experiences Curious Highly motivated and results-oriented Representative of Maison refined codes Excellent communication and interpersonal skills Positive attitude and a strong work ethic Self-confident, self-aware and trustworthy Committed to exceed client expectations WHAT DO YOU BRING TO THE TEAM? Proven experience in luxury retail sales, preferably in the watchmaking or jewellery industry Demonstrated ability to cultivate and expand a network of high-net-worth individuals Excellent communication, interpersonal, and presentation skills Ability to work independently and as part of a team Fluency in Thai. Other language is a plus

CLIENT ADVISOR ICONSIAM - Bangkok - Thailand HOW ARE YOU MAKING AN IMPACT? AS AN AMBASSADOR OF THE MAISON, YOU CURRATE UNFORGETTABLE AND PERSONALIZED EXPERIENCES. YOU ARE DEDICATED TO BUILDING LASTING RELATIONSHIP WITH CLIENTS, CONTRIBUTING TO THE BOUTIQUE'S SUCCESS WHAT ARE YOUR KEY RESPONSIBILITIES? ACHIEVING SUSTAINABLE BUSINESS AMBITIONS: Commercial target: Achieve and exceed individual and boutique sales targets Understand the boutique KPIs and follow related action plans defined by Boutique Management Operational excellence: Maintain a clean, organized, and visually appealing boutique environment, adhering to brand standards Confidently handle sales transactions, including processing payments, handling returns Participate in inventory management, including receiving, stocking, and securing products and accessories Build operational knowledge on all digital tools Adhere to our Maison commercial policy and rules Adhere to security protocols and loss prevention measures to safeguard the boutique's assets Assist with visual merchandising and product displays CULTIVATE LASTING CLIENT RELATIONSHIPS Proactively engage with clients entering the boutique, providing a warm and welcoming atmosphere Identify client needs and preferences through active listening and thoughtful questioning Develop and maintain strong, lasting relationships with clients through personalized communication and follow-up Actively seek opportunities to expand our client network through referrals and targeted outreach Maintain client database and proactively manage client relationships to drive repeat business Invite clients to private events and previews Provide exceptional after-sales service, including handling repairs, adjustments, and strap changes Address client inquiries and resolve issues promptly and professionally Facilitate communication between clients and Maison service centers Go the extra mile to ensure client satisfaction and build brand loyalty TRANSMIT YOUR PASSION Provide in-depth knowledge of Jaeger-LeCoultre history, collections, and technical specifications Present and demonstrate timepieces with passion and expertise, highlighting their unique features, craftsmanship, and heritage Stay up to date on industry trends, competitor activities, and new product launches Represent the Maison with sophistication at exclusive events Work collaboratively with colleagues to achieve boutique goals and create a positive team environment Share knowledge and best practices with team members Support and assist colleagues as needed Actively participate in team meetings and training sessions WHAT ARE YOUR DRIVERS? Passionate about luxury watchmaking High hospitality standard and dedicated to providing exceptional client experiences Curious Highly motivated and results-oriented Representative of Maison refined codes Excellent communication and interpersonal skills Positive attitude and a strong work ethic Self-confident, self-aware and trustworthy Committed to exceed client expectations WHAT DO YOU BRING TO THE TEAM? Proven experience in luxury retail sales, preferably in the watchmaking or jewellery industry Demonstrated ability to cultivate and expand a network of high-net-worth individuals Excellent communication, interpersonal, and presentation skills Ability to work independently and as part of a team Fluency in Thai. Other language is a plus

"A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs nearly 23 200 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources. Sixteen artisanal métiers feed the creativity of the house, whose collections are presented in nearly 300 stores around the world" Key Responsibilities Facilitate and support all product training programs for the network, including but not limited to the following: Product training: seasonal trainings and strategic product focused trainings Identify training requirements and develop training materials to suit each store Design and develop effective focused training modules for in-store morning briefings and digital training Strategically plan product training to support the retail teams to drive performances in key metiers Support store openings, Retail animation and ad hoc event when necessary Actively participate in training seminars Training reporting including but not limited to training nomination sheets, training registers, regional training reporting and global training reporting Be the liaison for Hermès international training department and the regional training team Contribute feedback and share best practices on product training related topics Develop effective training programs to improve retail performance Promote self-learning culture for retail teams to advance learning of our products, heritage and know how Requirements & Capabilities: Fluency in English and Thai, with the ability to deliver sessions in both languages Passionate about training, extensive product knowledge, and a good understanding of retail trends In-depth knowledge of luxury brand standards, products, and client expectation is a plus Clear and confident presentation and communication skills to ensure productive training sessions Proficiency in Microsoft Office, especially Microsoft PowerPoint Able to demonstrate a high level of communication and interpersonal skills, with the ability to multitask Works autonomously and proactively

Position Overview; The CAD Production Design-High Jewelry supports and facilitates all aspects related to internal manufacturing projects to meet design and manufacturing objectives and timeline commitments while maintaining aesthetic and product integrity. The position will focus on ensuring design for manufacturing; product functionality, technical design elements including aesthetics. The CAD Production Design-High Jewelry will work closely with the IM team, Design, JDIW, Product Development, and TWS to provide CAD models that result in the highest quality finished product at best manufacturing yield and all phases of project development. Key Accountabilities: Prototype & File Creation: The CAD Production Design - High Jewelry will translate concepts, and oversee the product functionality, and technical design elements including aesthetic, form, style, details and materials into 3D CAD models, ensuring design for manufacturability, design intent, and quality requirements are achieved during all phases of design development. Plan, create, and develop all 3D CAD models for new products and existing products, reverse engineering, and for all phases of design development in accordance with department best practices, modeling techniques, and team processes to ensure project agility and model quality, taking accountability for project outcomes during all phases of development. Create drawings for components by translating designs into 3D models and/or all components to meet critical requirements for use in Jewelry manufacturing. Ensure ALL models created are in keeping with CAD modeling best practices and manufacturing standards (e.g., closed solid objects, minimal object density, model/structure organization, etc.) Create, maintain and organize 2-D, 3-D shared design standards, specifications and templates. Prepare engineering and design materials in compliance with archiving procedures. Provide timely and innovative CAD solutions to complex mechanical problems, at any point in the production life cycle, and work with cross-functional teams to refine design critical requirements based on functional capabilities. Identify opportunities for Continuous Quality Improvement and the creation of efficiencies within areas of responsibility and overall department, with follow-up as needed for achieving successful outcomes. Rapid Prototyping: Perform regular print setups and conduct routine maintenance on all machines, manage post-processing of 3D prints on office 3D printers. Communicate printing supplies and material needs to Management, organize printing supplies, and material ordering. Facilitate waste removal. Communication: Ensure key product creation process dates/gates are met, tools are effectively utilized, and cross-functional teamwork occurs. Monitor and ensure adherence to timelines and accurate completion of projects. Communicate effectively to keep team updated on project status, issues, and concerns. Identify and communicate potential barriers to meeting completion timelines as soon as they arise. Actively participate in brainstorming sessions and, proactively flag critical issues for consideration that may impact design and/or design aesthetic when creating and transferring 3D CAD models, and at any point in the production life cycle. Proactively flag critical issues for consideration that may impact design integrity and/or aesthetic, manufacturing and/or quality of final product (e.g., meeting of tolerances, reliability between 3D CAD and final product) when creating and transferring 3D CAD models, and at any point in the production life cycle. Support for Cross-Functional Partners: Partner with internal BK teams to oversee CAD development regarding project direction, review of Concept Art / CAD timelines and issue. Provide relevant updates and propose solutions to Senior CAD Designers, Managers, Directors, and cross-functional departments on project direction, review of CAD files, timelines, and any potential challenges. Attend and actively participate in internal meetings with Management to provide feedback on new and/or updated standards, templates, and processes. Proactively communicate risks and opportunities to all relevant US based counterparts. Support internal and external suppliers as needed by the project team to demonstrate product requirements and techniques. Collaboration & Leadership: Identify opportunities for improvement and creation of efficiencies within area of responsibility and overall department. Create and implement plans to achieve results. Lead by example by sharing learnings, outcomes, and proven innovative approaches with the CAD team to foster collaborative growth opportunities and idea exchange. Technology Leader: Create opportunities to research and operationalize innovative processes during the design, concept, and prototyping stages of the design life cycle. Propose, develop, and enhance new and existing CAD workflows, and supporting communication tools as needed. Remain current with industry standards and knowledge related but not limited to; CAD, Model Making, Gold/Metalsmithing, material properties of precious and non-precious materials from different manufacturing processes (e.g. direct casting from 3D model vs. hand fabricated assembly). When required, work with IT and management to implement and troubleshoot new and existing CAD technology; update/advise management on departmental software/technology upgrades; and work with IT and Design Administration to implement modern technology.

Christian Dior Couture is a globally recognized leader in the luxury goods industry, known for its exceptional craftsmanship, timeless design, and unwavering commitment to quality. We are seeking a highly motivated and results-oriented E-commerce / Omnichannel Executive to join our dynamic team. This role is critical to the future of our brand, as it focuses on creating a seamless and elevated customer journey across all our online and offline touchpoints. The ideal candidate will have a deep understanding of the luxury market and a passion for using digital innovation to enhance the client experience. Key Responsibilities: Support the development and execution of the company's omnichannel strategy, ensuring a cohesive customer experience between our e-commerce platform, physical boutiques, and other digital channels. Collaborate with the retail team to integrate online and in-boutique clienteling initiatives, such as appointments, ship-from-store, click-and-collect, online-to-offline product reservations. Oversee the day-to-day operations of the brand’s e-commerce platform, including product listings, content updates, merchandising, product activation, content translation, and visual merchandising. Ensure all product information, gifting, and promotions are accurate and up-to-date. Monitor site performance and user experience, identifying and resolving any technical issues. Ensure a best-in-class user experience and site navigation that reflects the brand's luxury identity Qualifications: 2-5 years of experience in e-commerce, digital marketing, or an omnichannel role, preferably within the luxury, fashion, or beauty industry.Proven understanding of e-commerce platforms (e.g. Shopify, Magento, Salesforce Commerce Cloud) and stock management platforms (e.g. Cegid)Strong analytical skills with the ability to translate data into actionable business insights.Excellent communication, interpersonal, and stakeholder management skills.A proactive, detail-oriented, and results-driven mindset.Familiarity with CRM systems, Google Analytics, and other digital tools is a plus.

"A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs nearly 23 200 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources. Sixteen artisanal métiers feed the creativity of the house, whose collections are presented in nearly 300 stores around the world" Accounting and Tax Oversee the full spectrum of the accounts which include maintains general ledger to include the preparation of journal entries, accruals, accounts analysis and schedules, execute month end closing in a timely manner Coordinates the preparation of financial statements, reports, special analysis etc. Establishes and maintains appropriate internal control safeguards to ensure conservation of assets and compliance Ensures records systems are maintained in accordance with generally accepted accounting and auditing standards. Analyzes control, expenses and financial statement Ensures compliance with local and Hermes reporting requirements. Responsible for all taxation of the company Supervise team members and provide training / guidance Support ad - job mainly related to accountings as assigned by management Requirements & Capabilities At least 5 years of relevant experience in retail industry or in similar capacity. Tertiary educated in accounting. 10 years of relevant experience in a similar capacity is preferred. Holding CPD license will be advantage Familiar with financial regulations, solid knowledge of finance, accounting (TFRS, NPAE) Must have an experience of closing (GL, Tax) Good analytical skills, communication skills and interpersonal skills. Ability to motivate teams to produce quality materials within tight timeframes. Fluent in English. Must be a good team player, pleasant, detail oriented and self motivated. Hands on computer knowledge of MS Office and accounting system. SAP, Magnitude experience is preferred.

HOW WILL YOU MAKE AN IMPACT? Jaeger-LeCoultre is looking for a Boutique Manager who will be responsible for the overall management of the boutique at ICONSIAM, Thailand. The Person will report to the Managing Director and dotted reporting line to the Regional Retail Manager and will be responsible for effectively building and implementing local strategies and directing the team to further develop sales, CRM and client service within the boutique. 1 Advising, Clienteling & Business development aligned with Maison Identity Ensure boutique objectives achievement (turnover, clients, portfolio development) Responsible for defining and implementing the business development strategy and boutique action plan in collaboration with Retail Manager Work with the Retail Manager to develop action plans to develop clientele and boutique business Partner with the CRM Manager to implement clienteling strategies to improve new clients' acquisition and loyal clients' retention Be a referent for the Maison, watchmaking know-how and develop general knowledge on the competition Ensure exceptional client experience and maintain the highest degree of courtesy and professionalism Be an ambassador for the Maison inside and outside of the boutique Proactive and close collaboration with CRC Ambassadors and Online retail team Handle customer repair requests in an efficient and professional manner · Maintain consistent, uncompromising high standards of cleanliness, presentation and customer service. 2 Manage and develop team Support and challenges team members to reach targets through boutique floor presence, coaching, 1-to-1 meetings, feedback, and training, in coordination with the Training Manager Set, implements, and monitors individual and collective sales and development plans for the team based on retail KPIs such as sales, transformation rate, average basket and other Retail & CRM targets. Animate the boutique through regular team meetings (daily, weekly, monthly etc), ensuring that staff is aware of the targets and client experience best practices. Ensure that administrative and HR tasks are being managed Define sharing of roles and responsibilities in the boutique Actively recruit, maintain talent pipeline, and integrate new team member (Induction, insertion in the team, trial period validation) 3 Boutique Operations Ensure compliance with Group's policies & enforce Maison's commercial rules Overview safety & security of the tram, stock & premises Ensure that all operating procedures are strictly adhered to (stock management, product handling, security, audits, financial processes etc) through management of stock and Sales Administrator as well as full sales team Manage daily set up and break down of boutique for opening/closing, as needed. WHAT ABOUT YOU? 7-10 years of management, preferred in luxury retail. Excellent communication skills in English and added advantage for Mandarin. Must be available to work retail hours including weekends. Demonstrated success with people management skills and developing teams. Ability to work in a fast-paced retail store environment. Flexible mind-set with the ability to embrace changes. Excellent analytical, organizational, and interpersonal communication skills required. Proactive approach to analysing business and human resource needs. Ability to motivate and develop team WHY JOIN US? You are our best asset. By joining Jaeger-LeCoultre, a whole world of opportunities will open to you! Transmission of knowledge is the very soul of what we do: you will access a customized training program. As a Maison, we work tirelessly to manage our environmental footprint and create a positive impact on society through our collective effort. Learn more about our Sustainability commitments in our program « Make Our Time Better ». OUR MAISON VALUES Openness - A curiosity that encourages us to discover and exchange. The momentum that drives us to take an interest in others, in different cultures, and in beautiful things, and draw our inspiration from them. The strength that leads us to maintain a fresh look at ourselves. The dynamics that drive us to discover and innovate. Inner Fire - The soul of our Manufacture. The inner strength that nourishes the enthusiasm and commitment we put into our daily work, and the creation of our timepieces. It is our passion that we love to share. It is a spark that never goes out, instilling the "spirit of watchmaking" in our products and beyond. Excellence - Excellence governs our behaviour, our way of thinking, and our decisions. This stems from our discipline-based work ethic, and our determination to continually improve ourselves, driving our pursuit of precision and quality every day. Care - This attitude guides our relationship with the world and with others and supports our creativity. Our ability to balance inventiveness and humility, to master technique and empathy. Sensory and emotional receptivity that translates into benevolence between us and our customers.

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. Our Iconic Brands include PRADA, Miu Miu, Church's, Car Shoe and Pasticceria Marchesi and we are currently operating in more than 45 Countries, embracing employees of more than 100 nationalities. Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth. JOB PURPOSE To be responsible for the implementation and maintenance of the store windows and interiors assigned based on the guidelines and creative inputs defined by the Visual Merchandising Manager with the goal of increasing sales and in compliance with the brand image and company products. RESPONSIBILITIES Support the set up and maintenance of window displays and interiors, adjusting them to the type and merchandising of single stores. Set up and maintain in-store merchandising of the category, implementing the received guidelines and design inputs, based on sales trends, market peculiarities, customer target and reference competitors. Solve specific store visual merchandising challenges that require adaptations including store size and merchandising/inventory level. Co-ordinate with the Retail Merchandising Department to understand the merchandising guidelines and implement the visual strategy based on business needs. Cooperate with the Retail Merchandising Department for the implementation of appropriate outfits for the market, the customers and the season based on products in stock. Visit stores on a regular basis to ensure that Visual Merchandising standards are maintained in all of them. Provide appropriate indications to the In-Store Visual referring person. Cooperate with the Communication Department to the implementation of In-Store Events and Press Presentations, when required. Provide training to shop staff to ensure that the display is maintained up to corporate standards. KNOWLEDGE AND SKILLS Creative Mindset More than 3 years of experience in VM for international fashion companies and/or in creative fields. International and/or regional experience would be an advantage. Proficiency in Photoshop and Illustrator and Adobe software. Good interpersonal skills Self-motivated. Able to work independently as required, but able to function as part of a larger team structure. Willingness to travel Good command of English language

The Blue Box. Since 1837, Tiffany & Co. has always been a company of great innovators who are constantly pushing the boundaries of what's possible with design and influencing style. As our organization continues to grow within the LVMH group, we now have an exciting opportunity for an experienced individual to join our Tiffany & Co. store as a Client Advisor on full time basis. Your role in the Tiffany Legacy For many of our customers, a visit to Tiffany is something to be treasured. Whether they are pampering themselves with an indulgent treat or shopping for a memorable gift. They bring us their greatest dreams - of style, glamour and love - and it is our obligation to honour those dreams with grace and artful understanding. In your role you will: Proactively communicate with our clients, ensuring the Tiffany Experience - uniquely tailored and personalised customer service Deliver an uncompromising luxurious experience, maintaining efficiency in a fast-paced environment Contribute to increase performance and elevate client development and selling ceremony Drive sales and ensure that sales target are exceeded Perfect Fit? Be a Blue Box Enthusiast with passion for customer service and sales 2-3 years of experience in a sales or customer service role and working toward targets and KPIs Ability to build meaningful client relationships with a diverse population Ability to be innovative and think outside of the box You must be flexible to work non-traditional trading hours including weekdays and weekends, late night trade and all holidays Chinese Speaking skill is a must (HSK5 is preferred) This is just the beginning.

The Blue Box. Since 1837, Tiffany & Co. has always been a company of great innovators who are constantly pushing the boundaries of what's possible with design and influencing style. As our organization continues to grow within the LVMH group, we now have an exciting opportunity for an experienced individual to join our Tiffany & Co. store as a Senior Client Advisor / Client Advisor on full time basis. Your role in the Tiffany Legacy For many of our customers, a visit to Tiffany is something to be treasured. Whether they are pampering themselves with an indulgent treat or shopping for a memorable gift. They bring us their greatest dreams - of style, glamour and love - and it is our obligation to honour those dreams with grace and artful understanding. In your role you will: Proactively communicate with our clients, ensuring the Tiffany Experience - uniquely tailored and personalised customer service Deliver an uncompromising luxurious experience, maintaining efficiency in a fast-paced environment Contribute to increase performance and elevate client development and selling ceremony Drive sales and ensure that sales target are exceeded Perfect Fit? Be a Blue Box Enthusiast with passion for customer service and sales 2-3 years of experience for Client Advisor or 4-5 Years of experience for Senior Client Advisor in a sales or customer service role and working toward targets and KPIs Ability to build meaningful client relationships with a diverse population Ability to be innovative and think outside of the box You must be flexible to work non-traditional trading hours including weekdays and weekends, late night trade and all holidays Chinese Speaking skill is advantageous This is just the beginning.

Be Part of the Tiffany Story Behind every dream is the dreamer. We are looking to grow our Private Client team to join our Maison to be a brilliant ambassador and to effectively contribute to the future. If you are a dreamer, a visionary joymaker, and a daring achiever, we welcome you to apply now! As the ultimate brand ambassador of Tiffany & Co., your main mission is to represent and uphold the brand through your presence in the community, social media as well as networking and brand activation events, You are responsible for establishing and executing all strategies for the acquisition, engagement, retention, and growth of High Net Worth clients, with an opportunity and expectation of selling across all categories with a focus on High Jewelry. Showcase the Tiffany Touch Grow and develop the High Jewelry business in Singapore by strengthening and cultivating direct relationships with clients to achieve and exceed the commercial goals, Develop and prospect clients by assessing market opportunities by networking and attending internal or external events, Be a High Jewelry Ambassador by representing Singapore in regional or global High Jewelry events or meetings. Celebrating Success at Tiffany You will be part of one of the most creative, diverse, and inclusive team that demonstrates thoughtfulness, care, and optimism. Be part of a daring ambition and craft the future of Tiffany A whole chapter of opportunities within Tiffany and the LVMH group where you can guide your own career, accomplish your goals, and achieve your aspirations. The Tiffany Experience Our HR team will connect with you to get to know you better and to share the Maison's values and culture. Then, you will be meet with our Market Director to assess your suitability and the opportunity to find out how Tiffany & Co. can help you to succeed. For the final round, you will meet with our President who will share on a broader perspective, focusing on company's goals and your potential impact on the company's strategic objectives.

RESPONSIBILITIES The Seasonal Tiffany Ambassador will deliver the Tiffany Touch to every client that they interact with and set the tone for the client's visit in the store. Seasonal Ambassadors interact daily with clients, building brand desirability through unique face to face interactions. Tiffany & Co Seasonal Ambassadors have a significant influence on the client's journey and experience within the store. Ambassadors greet and welcome clients as the embodiment of the Tiffany Warm Welcome and hold the critical position of embodying the brand through every client interaction.

Store Performance Enhancement & Coaching In collaboration build the stores performance goals and in partnership with the Retail leaders continuously review & drive performance across sales, retail KPIs, non-selling activities. Work in partnership with the General Manager, Finance and HR on FTE planning, productivity & optimization with the ultimate goal of delivering service excellence through an elevated Client experience. Identify and analyze amount of time client advisors allocated to responsibilities other than sales/clienteling and provide recommendations, which will maximize the client advisors' time with their customers. Proactively drive the company's efforts ensuring streamlined effective communications and processes throughout. Recommend value added activities that will increase individual sales, promotes cross-selling of categories, increases retention, and return rates of clients, including store commissions and/or retail specific projects when required. Ensure that the KPI's evolved are relevant to lead the store productivity and improve performance. Work together with Sales to develop sales and implement improvements plans. Partner with related departments to identify and analyze areas of revenue generation opportunities for products and/or services in support of business goals and to monitor the sales effectiveness throughout the process. Retail Training Implement training programs, assessment to develop product expertise, service, selling and clienteling skills, improve store efficiencies, drive retail excellence, optimizing sales professionals' productivity as well as brand loyalty, and market share growth. Partner with management on appropriate training roadmap that supports our business strategy and on the long-term Planning, Annual Profit planning and budgeting process to ensure in fostering key capabilities required for the company's growth plans through training and development. Liaise with related departments to define actions plans following mystery shopping results and to develop specific programs to improve client experience and loyalty. Identify training and development needs within the organization and devising training strategies that aligned with business objectives. Partner with corporate teams to adapt, design and develop training classes and materials to fill identified training needs or curriculum gaps. Coach and facilitate career development conversations and actions to ensure the company have the right people and capabilities for the future. Ensure in-store coaching of sales team and store leadership team takes place regularly Track the trainings efficiency and implement evaluation system for the trainers. Provide evaluations for post-training endeavors to demonstrate ROI. Evaluate and recommend internal or external learning resources to support the development plans Operational Excellence Monitor operational performance of all store operations inclusive of inventory flows and accuracy, team operational productivity, inventory organization. Analyze and monitor individual store inventory productivity, driving optimal operations inclusive of scheduling, timely deliveries, organization of teams to deliver exceptional Client Experience FOH & BOH with strong partnership across departments and store teams. Identify innovative action plans with Managing Director, store teams and functional departments (as appropriate) to minimize operating costs and operational risks. Analyze and follow controllable costs to meet budget. Provide regular in-depth analysis of outliers (over and underperforming stores) and work with the Sales on action plan to improve the performance Organize periodical Store Performance Committee to report on progress and discuss action plans Lead individual store inventory accuracy and integrity plans through analysis Compliance on Company policy and procedure Drive market audit compliance with Internal and Sales Audit teams. Lead Retail Projects Constantly fine tune our Retail Presence (Grooming) to engage properly with clients Coordinate with Store Planning / Maintenance on new openings and renovations minor workflow and repairs. Drive new tools and coordinate store issues follow up with IT (i.e. lead new release, training, issues). Rethink business practices and provide feedback on current policies & procedures. Qualifications 15+ of Retail operations, Retail excellence, Training experience in luxury retail 5+ years of retail leadership experience BA or BS degree or greater Significant experience working around topics such as Retail Operation, Retail Analytics, KPIs and Retail Training in a leading luxury company. In-depth knowledge for the luxury market, as well as highest standards of client experience. Strong consultative, coaching, communication and influence skills Expertise in training and facilitation skills Excellent influence, interpersonal communication, problem solving, follow up and creative solution generation skills Ability to collaborate productively and ability to lead and influence in a team environment Agile with entrepreneurial spirit, finding new approaches and solutions to the challenges Strong English verbal and written communication skills Business acumen, numerical agility and forward-thinking Experience in both country operational role or regional/ global roles are preferred

Major Responsibilities Responsible for the daily store operations Provides excellent customer service and maintains a pleasant shopping environment consistent with our brand image Calls on current and potential customers to establish and maintain client relationship Keep customers informed on new products or services, changes, etc. Identifies and handles client enquiries and concerns Executes sales plans and participates in marketing events and promotion programs Communicates feedback gathered through in-store activities to store management Other duties as assigned Requirements & Capabilities: At least 3 years of relevant experience in high-end fashion, luxury industry or in similar capacity Passion in retail industry with good selling skills Likes fashion and appreciates quality products Fluent in English. Additional languages spoken is a plus. Must be a good team player, pleasant, service oriented with good communication skills Basic computer skills

Major Responsibilities: Client Experience & Service Excellence Greet and welcome clients with warmth, professionalism, and genuine enthusiasm Deliver exceptional service at every touchpoint, ensuring a luxurious and personalized shopping experience Maintain a refined, elegant, and customer-centric environment that reflects our brand values Sales & Client Relationship Management Understand customer needs and provide tailored product recommendations to drive sales Foster strong, long-term relationships through consistent client communication and post-sale follow-up Proactively address client inquiries and resolve concerns with discretion and efficiency Share customer insights and feedback with store management to enhance the overall client experience Contribute to the execution of sales plans and store targets Actively participate in in-store events, marketing activities, and promotional campaigns to enhance brand visibility Store Operations & Visual Standards Support the smooth execution of daily store operations, including opening and closing procedures Uphold brand standards through impeccable store presentation and visual merchandising Participate in stock management activities, including stock transfers, monthly inventory counts, and preparation Perform other duties as assigned to support the team and ensure a seamless store operation Minimum of 2 years' experience in high-end fashion, luxury retail, or a related client-facing role Passion for luxury, craftsmanship, and delivering an exceptional client experience Fluent in English; proficiency in additional languages is a strong advantage Impeccable grooming, presentation, and a refined personal style consistent with luxury brand standards A collaborative team player who embodies the values and spirit of the Hermès Maison Strong interpersonal and communication skills with the ability to build lasting client relationships Professional, client-focused, and solutions-oriented, with a proactive and positive attitude Self-motivated with the ability to work independently while contributing to a team dynamic Flexibility to work a retail schedule, including weekends, public holidays, and variable shifts Requirements & Competencies: Minimum of 2 years' experience in high-end fashion, luxury retail, or a related client-facing role Passion for luxury, craftsmanship, and delivering an exceptional client experience Fluent in English; proficiency in additional languages is a strong advantage Impeccable grooming, presentation, and a refined personal style consistent with luxury brand standards A collaborative team player who embodies the values and spirit of the Hermès Maison Strong interpersonal and communication skills with the ability to build lasting client relationships Professional, client-focused, and solutions-oriented, with a proactive and positive attitude Self-motivated with the ability to work independently while contributing to a team dynamic Flexibility to work a retail schedule, including weekends, public holidays, and variable shifts

"A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs nearly 23 200 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources. Sixteen artisanal métiers feed the creativity of the house, whose collections are presented in nearly 300 stores around the world" General Responsibilities: Logistics Management: Plan and manage end-to-end logistics operations. Ensure smooth importation with freight forwarders and customs brokers. Supervise customs declarations and compliance. Oversee quality management (delivery claims, recalls).Warehouse Management: Manage the 3PL Distribution Center for retail and e-commerce. Monitor 3PL contract performance and compliance. Coordinate with retail teams for planning and deliveries. Drive continuous improvements in operations (KPIs, costs, processes).Inventory Management and Compliance: Ensure products meet legal and Hermès-specific standards. Audit stock accuracy and security measures. Support audits and inspections.External Stakeholders Management: Manage contracts with key partners (3PL, insurance, freight forwarders). Negotiate with service providers for cost and improvement objectives. Maintain relationships and act as the main contact for logistics matters.Supply Chain Strategy and Planning: Assist in budget planning and forecasting. Manage logistics operating expenses. Lead execution of the supply chain roadmap.Projects and Sustainability Management: Implement logistics and warehouse projects. Oversee phase-out operations and special projects. Optimize discussions on sustainability and green logistics.Requirements & Capabilities: University graduate with 5-10 years in logistics and supply chain management, preferably in retail. Excellent knowledge of export/import regulations, customs clearance, and logistics operations. Strong operational and compliance focus. Numeracy and finance understanding (budget planning, external consultant management). Organized, flexible, reliable, with strong analytical skills. People management skills, ability to lead and motivate. Strong interpersonal skills, team player attitude. Effective communication and coordination with stakeholders. Ability to work independently in a fast-paced environment. Fluent in English with excellent communication skills. Proficient in Microsoft Office (Excel essential); WMS or SAP skills a plus.