TIFFANY & CO careers

RESPONSIBILITIES The Seasonal Tiffany Ambassador will deliver the Tiffany Touch to every client that they interact with and set the tone for the client's visit in the store. Seasonal Ambassadors interact daily with clients, building brand desirability through unique face to face interactions. Tiffany & Co Seasonal Ambassadors have a significant influence on the client's journey and experience within the store. Ambassadors greet and welcome clients as the embodiment of the Tiffany Warm Welcome and hold the critical position of embodying the brand through every client interaction.

Position Overview; The CAD Production Design-High Jewelry supports and facilitates all aspects related to internal manufacturing projects to meet design and manufacturing objectives and timeline commitments while maintaining aesthetic and product integrity. The position will focus on ensuring design for manufacturing; product functionality, technical design elements including aesthetics. The CAD Production Design-High Jewelry will work closely with the IM team, Design, JDIW, Product Development, and TWS to provide CAD models that result in the highest quality finished product at best manufacturing yield and all phases of project development. Key Accountabilities: Prototype & File Creation: The CAD Production Design - High Jewelry will translate concepts, and oversee the product functionality, and technical design elements including aesthetic, form, style, details and materials into 3D CAD models, ensuring design for manufacturability, design intent, and quality requirements are achieved during all phases of design development. Plan, create, and develop all 3D CAD models for new products and existing products, reverse engineering, and for all phases of design development in accordance with department best practices, modeling techniques, and team processes to ensure project agility and model quality, taking accountability for project outcomes during all phases of development. Create drawings for components by translating designs into 3D models and/or all components to meet critical requirements for use in Jewelry manufacturing. Ensure ALL models created are in keeping with CAD modeling best practices and manufacturing standards (e.g., closed solid objects, minimal object density, model/structure organization, etc.) Create, maintain and organize 2-D, 3-D shared design standards, specifications and templates. Prepare engineering and design materials in compliance with archiving procedures. Provide timely and innovative CAD solutions to complex mechanical problems, at any point in the production life cycle, and work with cross-functional teams to refine design critical requirements based on functional capabilities. Identify opportunities for Continuous Quality Improvement and the creation of efficiencies within areas of responsibility and overall department, with follow-up as needed for achieving successful outcomes. Rapid Prototyping: Perform regular print setups and conduct routine maintenance on all machines, manage post-processing of 3D prints on office 3D printers. Communicate printing supplies and material needs to Management, organize printing supplies, and material ordering. Facilitate waste removal. Communication: Ensure key product creation process dates/gates are met, tools are effectively utilized, and cross-functional teamwork occurs. Monitor and ensure adherence to timelines and accurate completion of projects. Communicate effectively to keep team updated on project status, issues, and concerns. Identify and communicate potential barriers to meeting completion timelines as soon as they arise. Actively participate in brainstorming sessions and, proactively flag critical issues for consideration that may impact design and/or design aesthetic when creating and transferring 3D CAD models, and at any point in the production life cycle. Proactively flag critical issues for consideration that may impact design integrity and/or aesthetic, manufacturing and/or quality of final product (e.g., meeting of tolerances, reliability between 3D CAD and final product) when creating and transferring 3D CAD models, and at any point in the production life cycle. Support for Cross-Functional Partners: Partner with internal BK teams to oversee CAD development regarding project direction, review of Concept Art / CAD timelines and issue. Provide relevant updates and propose solutions to Senior CAD Designers, Managers, Directors, and cross-functional departments on project direction, review of CAD files, timelines, and any potential challenges. Attend and actively participate in internal meetings with Management to provide feedback on new and/or updated standards, templates, and processes. Proactively communicate risks and opportunities to all relevant US based counterparts. Support internal and external suppliers as needed by the project team to demonstrate product requirements and techniques. Collaboration & Leadership: Identify opportunities for improvement and creation of efficiencies within area of responsibility and overall department. Create and implement plans to achieve results. Lead by example by sharing learnings, outcomes, and proven innovative approaches with the CAD team to foster collaborative growth opportunities and idea exchange. Technology Leader: Create opportunities to research and operationalize innovative processes during the design, concept, and prototyping stages of the design life cycle. Propose, develop, and enhance new and existing CAD workflows, and supporting communication tools as needed. Remain current with industry standards and knowledge related but not limited to; CAD, Model Making, Gold/Metalsmithing, material properties of precious and non-precious materials from different manufacturing processes (e.g. direct casting from 3D model vs. hand fabricated assembly). When required, work with IT and management to implement and troubleshoot new and existing CAD technology; update/advise management on departmental software/technology upgrades; and work with IT and Design Administration to implement modern technology.

The Blue Box. Since 1837, Tiffany & Co. has always been a company of great innovators who are constantly pushing the boundaries of what's possible with design and influencing style. As our organization continues to grow within the LVMH group, we now have an exciting opportunity for an experienced individual to join our Tiffany & Co. store as a Client Advisor on full time basis. Your role in the Tiffany Legacy For many of our customers, a visit to Tiffany is something to be treasured. Whether they are pampering themselves with an indulgent treat or shopping for a memorable gift. They bring us their greatest dreams - of style, glamour and love - and it is our obligation to honour those dreams with grace and artful understanding. In your role you will: Proactively communicate with our clients, ensuring the Tiffany Experience - uniquely tailored and personalised customer service Deliver an uncompromising luxurious experience, maintaining efficiency in a fast-paced environment Contribute to increase performance and elevate client development and selling ceremony Drive sales and ensure that sales target are exceeded Perfect Fit? Be a Blue Box Enthusiast with passion for customer service and sales 2-3 years of experience in a sales or customer service role and working toward targets and KPIs Ability to build meaningful client relationships with a diverse population Ability to be innovative and think outside of the box You must be flexible to work non-traditional trading hours including weekdays and weekends, late night trade and all holidays Chinese Speaking skill is a must (HSK5 is preferred) This is just the beginning.

The Blue Box. Since 1837, Tiffany & Co. has always been a company of great innovators who are constantly pushing the boundaries of what's possible with design and influencing style. As our organization continues to grow within the LVMH group, we now have an exciting opportunity for an experienced individual to join our Tiffany & Co. store as a Senior Client Advisor / Client Advisor on full time basis. Your role in the Tiffany Legacy For many of our customers, a visit to Tiffany is something to be treasured. Whether they are pampering themselves with an indulgent treat or shopping for a memorable gift. They bring us their greatest dreams - of style, glamour and love - and it is our obligation to honour those dreams with grace and artful understanding. In your role you will: Proactively communicate with our clients, ensuring the Tiffany Experience - uniquely tailored and personalised customer service Deliver an uncompromising luxurious experience, maintaining efficiency in a fast-paced environment Contribute to increase performance and elevate client development and selling ceremony Drive sales and ensure that sales target are exceeded Perfect Fit? Be a Blue Box Enthusiast with passion for customer service and sales 2-3 years of experience for Client Advisor or 4-5 Years of experience for Senior Client Advisor in a sales or customer service role and working toward targets and KPIs Ability to build meaningful client relationships with a diverse population Ability to be innovative and think outside of the box You must be flexible to work non-traditional trading hours including weekdays and weekends, late night trade and all holidays Chinese Speaking skill is advantageous This is just the beginning.

Be Part of the Tiffany Story Behind every dream is the dreamer. We are looking to grow our Private Client team to join our Maison to be a brilliant ambassador and to effectively contribute to the future. If you are a dreamer, a visionary joymaker, and a daring achiever, we welcome you to apply now! As the ultimate brand ambassador of Tiffany & Co., your main mission is to represent and uphold the brand through your presence in the community, social media as well as networking and brand activation events, You are responsible for establishing and executing all strategies for the acquisition, engagement, retention, and growth of High Net Worth clients, with an opportunity and expectation of selling across all categories with a focus on High Jewelry. Showcase the Tiffany Touch Grow and develop the High Jewelry business in Singapore by strengthening and cultivating direct relationships with clients to achieve and exceed the commercial goals, Develop and prospect clients by assessing market opportunities by networking and attending internal or external events, Be a High Jewelry Ambassador by representing Singapore in regional or global High Jewelry events or meetings. Celebrating Success at Tiffany You will be part of one of the most creative, diverse, and inclusive team that demonstrates thoughtfulness, care, and optimism. Be part of a daring ambition and craft the future of Tiffany A whole chapter of opportunities within Tiffany and the LVMH group where you can guide your own career, accomplish your goals, and achieve your aspirations. The Tiffany Experience Our HR team will connect with you to get to know you better and to share the Maison's values and culture. Then, you will be meet with our Market Director to assess your suitability and the opportunity to find out how Tiffany & Co. can help you to succeed. For the final round, you will meet with our President who will share on a broader perspective, focusing on company's goals and your potential impact on the company's strategic objectives.

RESPONSIBILITIES The Seasonal Tiffany Ambassador will deliver the Tiffany Touch to every client that they interact with and set the tone for the client's visit in the store. Seasonal Ambassadors interact daily with clients, building brand desirability through unique face to face interactions. Tiffany & Co Seasonal Ambassadors have a significant influence on the client's journey and experience within the store. Ambassadors greet and welcome clients as the embodiment of the Tiffany Warm Welcome and hold the critical position of embodying the brand through every client interaction.

Store Performance Enhancement & Coaching In collaboration build the stores performance goals and in partnership with the Retail leaders continuously review & drive performance across sales, retail KPIs, non-selling activities. Work in partnership with the General Manager, Finance and HR on FTE planning, productivity & optimization with the ultimate goal of delivering service excellence through an elevated Client experience. Identify and analyze amount of time client advisors allocated to responsibilities other than sales/clienteling and provide recommendations, which will maximize the client advisors' time with their customers. Proactively drive the company's efforts ensuring streamlined effective communications and processes throughout. Recommend value added activities that will increase individual sales, promotes cross-selling of categories, increases retention, and return rates of clients, including store commissions and/or retail specific projects when required. Ensure that the KPI's evolved are relevant to lead the store productivity and improve performance. Work together with Sales to develop sales and implement improvements plans. Partner with related departments to identify and analyze areas of revenue generation opportunities for products and/or services in support of business goals and to monitor the sales effectiveness throughout the process. Retail Training Implement training programs, assessment to develop product expertise, service, selling and clienteling skills, improve store efficiencies, drive retail excellence, optimizing sales professionals' productivity as well as brand loyalty, and market share growth. Partner with management on appropriate training roadmap that supports our business strategy and on the long-term Planning, Annual Profit planning and budgeting process to ensure in fostering key capabilities required for the company's growth plans through training and development. Liaise with related departments to define actions plans following mystery shopping results and to develop specific programs to improve client experience and loyalty. Identify training and development needs within the organization and devising training strategies that aligned with business objectives. Partner with corporate teams to adapt, design and develop training classes and materials to fill identified training needs or curriculum gaps. Coach and facilitate career development conversations and actions to ensure the company have the right people and capabilities for the future. Ensure in-store coaching of sales team and store leadership team takes place regularly Track the trainings efficiency and implement evaluation system for the trainers. Provide evaluations for post-training endeavors to demonstrate ROI. Evaluate and recommend internal or external learning resources to support the development plans Operational Excellence Monitor operational performance of all store operations inclusive of inventory flows and accuracy, team operational productivity, inventory organization. Analyze and monitor individual store inventory productivity, driving optimal operations inclusive of scheduling, timely deliveries, organization of teams to deliver exceptional Client Experience FOH & BOH with strong partnership across departments and store teams. Identify innovative action plans with Managing Director, store teams and functional departments (as appropriate) to minimize operating costs and operational risks. Analyze and follow controllable costs to meet budget. Provide regular in-depth analysis of outliers (over and underperforming stores) and work with the Sales on action plan to improve the performance Organize periodical Store Performance Committee to report on progress and discuss action plans Lead individual store inventory accuracy and integrity plans through analysis Compliance on Company policy and procedure Drive market audit compliance with Internal and Sales Audit teams. Lead Retail Projects Constantly fine tune our Retail Presence (Grooming) to engage properly with clients Coordinate with Store Planning / Maintenance on new openings and renovations minor workflow and repairs. Drive new tools and coordinate store issues follow up with IT (i.e. lead new release, training, issues). Rethink business practices and provide feedback on current policies & procedures. Qualifications 15+ of Retail operations, Retail excellence, Training experience in luxury retail 5+ years of retail leadership experience BA or BS degree or greater Significant experience working around topics such as Retail Operation, Retail Analytics, KPIs and Retail Training in a leading luxury company. In-depth knowledge for the luxury market, as well as highest standards of client experience. Strong consultative, coaching, communication and influence skills Expertise in training and facilitation skills Excellent influence, interpersonal communication, problem solving, follow up and creative solution generation skills Ability to collaborate productively and ability to lead and influence in a team environment Agile with entrepreneurial spirit, finding new approaches and solutions to the challenges Strong English verbal and written communication skills Business acumen, numerical agility and forward-thinking Experience in both country operational role or regional/ global roles are preferred