PRADA careers

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Church's and Car Shoe brands, and has employees of over 100 nationalities. JOB PURPOSE To be responsible for developing and reinforcing a client-centric culture within the store, ensuring the correct execution of the global CRM strategy, provides the store staff with the necessary information to consolidate the Clienteling roadmap and supports managers in implementing specific CRM projects for the Miu Miu store. To be a "Brand Ambassador" and makes a key contribution to the development of the client portfolio in the store, recruiting new customers and strengthening the relation with the existing, particularly the VICs. RESPONSIBILITIES Supervise all the clienteling activities of the store staff, defining a specific development plan for each Client Advisor Perform weekly and monthly customer and KPIs analysis to monitor the store CRM performance Assist the Store Manager in designing the CRM action plan, taking into account the business needs and the event calendar Review and analyze Client Advisor performance on Clienteling and Retail KPIs, providing the Store Manager with individual development plan Design and implement action plans focusing on data collection, local clients retention and brand loyalty Contribute from a CRM and Clienteling perspective with other departments to the development and implementation of in-store new product launches, new events, client experiences, etc.Ensure that the store staff is well trained in the use of all the Clienteling tools Oversee and manage local training materials and training sessions on specific CRM topics including clienteling strategy, CRM best practices (eg. data capture and customer contactability) and commercial initiatives Support the Sales Staff in the proper management of the VIC Clients, working in the growth of the number and potential of this cluster Collaborate with PR Department in the management of celebrities and influences Collaborate with the Local Retail team to improve the store performance Ensures a good knowledge of the market and consumer trends to improve the fashion sense of the store staff Ensure the growth of the store's customer community, including through participation in events outside the shop. KNOWLEDGE AND SKILLS Clienteling Mindset Problem solving, curiosity and interest in luxury/fashion, art and design. Self-motivated. Positive and collaborative approach. Able to work independently as required, but able to function as part of a larger team structure. Good communication and interpersonal skills. Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth. Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Church's and Car Shoe brands, and has employees of over 100 nationalities. JOB PURPOSE To be the "ambassador" who conveys the Brand's philosophy and values. As such, to be responsible to maximize the sales performance by fostering the relationship with the customers and developing their Brand loyalty, providing a unique experience in our store and guiding the client into our world. RESPONSIBILITIES Welcome and serve the customer providing an excellent in-store experience at all times. Maintain and develop client relationships through an individual approach, leveraging also on CRM and digital tools. Be proactively engaged in cross selling with all Departments and maximizes sales opportunity in order to achieve individual sales target and KPIs. Ensure to be up-to-date knowing fashion trends and competitors. Prove Brand and product knowledge. Deal effectively with customer complaints by liaising with the line manager when necessary. Ensure and maintain the shop floor and visual display high standard, complying with Company operational guidelines and stock procedures. Contribute to ensure a high level of security and is attentive to prevent product thefts. KNOWLEDGE AND SKILLS Passion for human relations and sales Problem solving, curiosity and interest in luxury/fashion, art and design Experience of building a long-lasting relationship with clients Being able to work in team as well as alone Excellent communication and interpersonal skills Passion and knowledge of the managed product category Good communication in English. Mandarin is an advantage Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth. Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to builder a fair and respectful workplace for all.

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Church's and Car Shoe brands, and has employees of over 100 nationalities. JOB PURPOSE To be the owner of the business, a Company Brand Ambassador and a business leader, accountable for overall store performance. To guarantee an extraordinary Client experience, being present on the sales floor, leading and supporting all activities to achieve store targets. To manage and coach the store team and to ensure succession plans and internal growth. RESPONSIBILITIES BUSINESS Drive and maximize sales performances. Propose and develop business plans. Drive the store team to exceed their KPIs. Represent the Company on the local market, identifying new opportunities to increase customer footfall, attracts new Clients and builds a loyal relationship with the brand. Be present on the sales floor, ensuring a proper approach and service to the Clients. Foster the Omni Channel development through the team. Meet the store-operating budget, controlling store expenses. CUSTOMER Foster a Client centric mindset by developing and maintaining solid Client relationships. Guarantee an excellent Client satisfaction and the highest level of Client service. Implement, in partnership with other company functions, clienteling initiatives and events, securing Client loyalty and increasing Client spending. Foster a strong private appointment culture. TEAM Promote an entrepreneurial and team spirit using effective communication, ensuring efficient organization and professional growth. Ensure the team is always prepared and updated on the Prada Group main information, product knowledge, local market, competitors, policies and procedures. The ideal Store Manager is able to attract and recruit the best talents available on the market through networking and scouting. RETAIL Develop a proper sales strategy, in cooperation with the Retail Merchandising, Visual Merchandising and Retail Operations teams. Ensures that the display attracts Clients and maximizes sales in accordance with Company guidelines. Participate in the buying session when requested and in any case he/she provides effective product feedback based on store needs. Ensure synergy and cooperation between front and back of house. Is responsible for the enforcement of Company procedures on cash activity, inventory, logistics and all the main reporting activities requested by the head office. EVENTS Cooperate with the Retail Events Office for the organization of local events and defines a challenging and realistic target per Client, proposing new opportunities for local events in partnership with local Stakeholders and Influencers. KNOWLEDGE AND SKILLS Business driven Leadership and team management Ability to motivate and persuade people Strong customer service mindset Natural ability to welcome our client Confident, enthusiastic and positive Mature and assertive Organized and detail oriented Market and product knowledge/passion Business/Retail Management degree or equivalent is a plus Interest in luxury/fashion, art and design Fluent spoken Thai and English expected. Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth. Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. Our Iconic Brands include PRADA, Miu Miu, Church's, Car Shoe and Pasticceria Marchesi and we are currently operating in more than 45 Countries, embracing employees of more than 100 nationalities. Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth. JOB PURPOSE To be responsible for the implementation and maintenance of the store windows and interiors assigned based on the guidelines and creative inputs defined by the Visual Merchandising Manager with the goal of increasing sales and in compliance with the brand image and company products. RESPONSIBILITIES Support the set up and maintenance of window displays and interiors, adjusting them to the type and merchandising of single stores. Set up and maintain in-store merchandising of the category, implementing the received guidelines and design inputs, based on sales trends, market peculiarities, customer target and reference competitors. Solve specific store visual merchandising challenges that require adaptations including store size and merchandising/inventory level. Co-ordinate with the Retail Merchandising Department to understand the merchandising guidelines and implement the visual strategy based on business needs. Cooperate with the Retail Merchandising Department for the implementation of appropriate outfits for the market, the customers and the season based on products in stock. Visit stores on a regular basis to ensure that Visual Merchandising standards are maintained in all of them. Provide appropriate indications to the In-Store Visual referring person. Cooperate with the Communication Department to the implementation of In-Store Events and Press Presentations, when required. Provide training to shop staff to ensure that the display is maintained up to corporate standards. KNOWLEDGE AND SKILLS Creative Mindset More than 3 years of experience in VM for international fashion companies and/or in creative fields. International and/or regional experience would be an advantage. Proficiency in Photoshop and Illustrator and Adobe software. Good interpersonal skills Self-motivated. Able to work independently as required, but able to function as part of a larger team structure. Willingness to travel Good command of English language