CHRISTIAN DIOR COUTURE careers

Christian Dior Couture is a globally recognized leader in the luxury goods industry, known for its exceptional craftsmanship, timeless design, and unwavering commitment to quality. We are seeking a highly motivated and results-oriented E-commerce / Omnichannel Executive to join our dynamic team. This role is critical to the future of our brand, as it focuses on creating a seamless and elevated customer journey across all our online and offline touchpoints. The ideal candidate will have a deep understanding of the luxury market and a passion for using digital innovation to enhance the client experience. Key Responsibilities: Support the development and execution of the company's omnichannel strategy, ensuring a cohesive customer experience between our e-commerce platform, physical boutiques, and other digital channels. Collaborate with the retail team to integrate online and in-boutique clienteling initiatives, such as appointments, ship-from-store, click-and-collect, online-to-offline product reservations. Oversee the day-to-day operations of the brand’s e-commerce platform, including product listings, content updates, merchandising, product activation, content translation, and visual merchandising. Ensure all product information, gifting, and promotions are accurate and up-to-date. Monitor site performance and user experience, identifying and resolving any technical issues. Ensure a best-in-class user experience and site navigation that reflects the brand's luxury identity Qualifications: 2-5 years of experience in e-commerce, digital marketing, or an omnichannel role, preferably within the luxury, fashion, or beauty industry.Proven understanding of e-commerce platforms (e.g. Shopify, Magento, Salesforce Commerce Cloud) and stock management platforms (e.g. Cegid)Strong analytical skills with the ability to translate data into actionable business insights.Excellent communication, interpersonal, and stakeholder management skills.A proactive, detail-oriented, and results-driven mindset.Familiarity with CRM systems, Google Analytics, and other digital tools is a plus.