All job offers Sales

Responsibilities    •    Assist with daily showroom operations, fittings, and client appointments    •    Support sales activities, client relations, and order preparation    •    Help coordinate production and sample development    •    Source fabrics and trims in the Garment District    •    Maintain inventory organization and assist during photoshoots or eventsDetails    •    Internship duration: 3 to 6 months    •    Flexible schedule (part-time or full-time)    •    Based in our Manhattan showroomContact

CLIENT ADVISOR ICONSIAM - Bangkok - Thailand HOW ARE YOU MAKING AN IMPACT? AS AN AMBASSADOR OF THE MAISON, YOU CURRATE UNFORGETTABLE AND PERSONALIZED EXPERIENCES. YOU ARE DEDICATED TO BUILDING LASTING RELATIONSHIP WITH CLIENTS, CONTRIBUTING TO THE BOUTIQUE'S SUCCESS WHAT ARE YOUR KEY RESPONSIBILITIES? ACHIEVING SUSTAINABLE BUSINESS AMBITIONS: Commercial target: Achieve and exceed individual and boutique sales targets Understand the boutique KPIs and follow related action plans defined by Boutique Management Operational excellence: Maintain a clean, organized, and visually appealing boutique environment, adhering to brand standards Confidently handle sales transactions, including processing payments, handling returns Participate in inventory management, including receiving, stocking, and securing products and accessories Build operational knowledge on all digital tools Adhere to our Maison commercial policy and rules Adhere to security protocols and loss prevention measures to safeguard the boutique's assets Assist with visual merchandising and product displays CULTIVATE LASTING CLIENT RELATIONSHIPS Proactively engage with clients entering the boutique, providing a warm and welcoming atmosphere Identify client needs and preferences through active listening and thoughtful questioning Develop and maintain strong, lasting relationships with clients through personalized communication and follow-up Actively seek opportunities to expand our client network through referrals and targeted outreach Maintain client database and proactively manage client relationships to drive repeat business Invite clients to private events and previews Provide exceptional after-sales service, including handling repairs, adjustments, and strap changes Address client inquiries and resolve issues promptly and professionally Facilitate communication between clients and Maison service centers Go the extra mile to ensure client satisfaction and build brand loyalty TRANSMIT YOUR PASSION Provide in-depth knowledge of Jaeger-LeCoultre history, collections, and technical specifications Present and demonstrate timepieces with passion and expertise, highlighting their unique features, craftsmanship, and heritage Stay up to date on industry trends, competitor activities, and new product launches Represent the Maison with sophistication at exclusive events Work collaboratively with colleagues to achieve boutique goals and create a positive team environment Share knowledge and best practices with team members Support and assist colleagues as needed Actively participate in team meetings and training sessions WHAT ARE YOUR DRIVERS? Passionate about luxury watchmaking High hospitality standard and dedicated to providing exceptional client experiences Curious Highly motivated and results-oriented Representative of Maison refined codes Excellent communication and interpersonal skills Positive attitude and a strong work ethic Self-confident, self-aware and trustworthy Committed to exceed client expectations WHAT DO YOU BRING TO THE TEAM? Proven experience in luxury retail sales, preferably in the watchmaking or jewellery industry Demonstrated ability to cultivate and expand a network of high-net-worth individuals Excellent communication, interpersonal, and presentation skills Ability to work independently and as part of a team Fluency in Thai. Other language is a plus

Christian Dior Couture is a globally recognized leader in the luxury goods industry, known for its exceptional craftsmanship, timeless design, and unwavering commitment to quality. We are seeking a highly motivated and results-oriented E-commerce / Omnichannel Executive to join our dynamic team. This role is critical to the future of our brand, as it focuses on creating a seamless and elevated customer journey across all our online and offline touchpoints. The ideal candidate will have a deep understanding of the luxury market and a passion for using digital innovation to enhance the client experience. Key Responsibilities: Support the development and execution of the company's omnichannel strategy, ensuring a cohesive customer experience between our e-commerce platform, physical boutiques, and other digital channels. Collaborate with the retail team to integrate online and in-boutique clienteling initiatives, such as appointments, ship-from-store, click-and-collect, online-to-offline product reservations. Oversee the day-to-day operations of the brand’s e-commerce platform, including product listings, content updates, merchandising, product activation, content translation, and visual merchandising. Ensure all product information, gifting, and promotions are accurate and up-to-date. Monitor site performance and user experience, identifying and resolving any technical issues. Ensure a best-in-class user experience and site navigation that reflects the brand's luxury identity Qualifications: 2-5 years of experience in e-commerce, digital marketing, or an omnichannel role, preferably within the luxury, fashion, or beauty industry.Proven understanding of e-commerce platforms (e.g. Shopify, Magento, Salesforce Commerce Cloud) and stock management platforms (e.g. Cegid)Strong analytical skills with the ability to translate data into actionable business insights.Excellent communication, interpersonal, and stakeholder management skills.A proactive, detail-oriented, and results-driven mindset.Familiarity with CRM systems, Google Analytics, and other digital tools is a plus.

The Blue Box. Since 1837, Tiffany & Co. has always been a company of great innovators who are constantly pushing the boundaries of what's possible with design and influencing style. As our organization continues to grow within the LVMH group, we now have an exciting opportunity for an experienced individual to join our Tiffany & Co. store as a Senior Client Advisor / Client Advisor on full time basis. Your role in the Tiffany Legacy For many of our customers, a visit to Tiffany is something to be treasured. Whether they are pampering themselves with an indulgent treat or shopping for a memorable gift. They bring us their greatest dreams - of style, glamour and love - and it is our obligation to honour those dreams with grace and artful understanding. In your role you will: Proactively communicate with our clients, ensuring the Tiffany Experience - uniquely tailored and personalised customer service Deliver an uncompromising luxurious experience, maintaining efficiency in a fast-paced environment Contribute to increase performance and elevate client development and selling ceremony Drive sales and ensure that sales target are exceeded Perfect Fit? Be a Blue Box Enthusiast with passion for customer service and sales 2-3 years of experience for Client Advisor or 4-5 Years of experience for Senior Client Advisor in a sales or customer service role and working toward targets and KPIs Ability to build meaningful client relationships with a diverse population Ability to be innovative and think outside of the box You must be flexible to work non-traditional trading hours including weekdays and weekends, late night trade and all holidays Chinese Speaking skill is advantageous This is just the beginning.

Job description General Role Responsible for assisting customers throughout the buying process. The duties include greeting customers when they enter the store, helping customers find specific products or showing them how to use them, delivering post-sale services and support the back office relevant tasks. Main Responsibilities Sales /Operations Achieve a monthly sales budget. Ensure that a boutique is operation under a clean and luxurious atmosphere. Prepare all necessary Sales Reports (daily and monthly) and Stock Report (monthly), expense reimbursement, credit card slips submission, etc. to the head office, in the absence of Boutique Manager. Efficiently operate the POS system (Retail Management System) and make sure that all sales transactions (credit card, cash, deposits) correspond to the sales turnover generated on a daily basis. Inventory Monitor and review stock level taken into consideration customer needs and trends, and advise Boutique Manager of any suggestions necessary to increase sales. Conduct daily audit of stock management including merchandise receipt, transfers and sales. Ensure that the watches and fine jewelry are kept safely in the vaults after the store has closed. Manage customers' reservations and waiting lists of unavailable products. Aftersales Service Provide excellent service to clients Check and update spare part stock Answer enquiries to clients Customer complaint handling Keep inform clients for updated information and new product arrival Professional requirements Qualifications Bachelor's degree or higher in any fields At least 3 years of working experience in selling luxury products Excellent command of English and proficient in Mandarin is preferred Must be a good team player, pleasant, service oriented with good communication skills Good computer operation

Be Part of the Tiffany Story Behind every dream is the dreamer. We are looking to grow our Private Client team to join our Maison to be a brilliant ambassador and to effectively contribute to the future. If you are a dreamer, a visionary joymaker, and a daring achiever, we welcome you to apply now! As the ultimate brand ambassador of Tiffany & Co., your main mission is to represent and uphold the brand through your presence in the community, social media as well as networking and brand activation events, You are responsible for establishing and executing all strategies for the acquisition, engagement, retention, and growth of High Net Worth clients, with an opportunity and expectation of selling across all categories with a focus on High Jewelry. Showcase the Tiffany Touch Grow and develop the High Jewelry business in Singapore by strengthening and cultivating direct relationships with clients to achieve and exceed the commercial goals, Develop and prospect clients by assessing market opportunities by networking and attending internal or external events, Be a High Jewelry Ambassador by representing Singapore in regional or global High Jewelry events or meetings. Celebrating Success at Tiffany You will be part of one of the most creative, diverse, and inclusive team that demonstrates thoughtfulness, care, and optimism. Be part of a daring ambition and craft the future of Tiffany A whole chapter of opportunities within Tiffany and the LVMH group where you can guide your own career, accomplish your goals, and achieve your aspirations. The Tiffany Experience Our HR team will connect with you to get to know you better and to share the Maison's values and culture. Then, you will be meet with our Market Director to assess your suitability and the opportunity to find out how Tiffany & Co. can help you to succeed. For the final round, you will meet with our President who will share on a broader perspective, focusing on company's goals and your potential impact on the company's strategic objectives.

Store Performance Enhancement & Coaching In collaboration build the stores performance goals and in partnership with the Retail leaders continuously review & drive performance across sales, retail KPIs, non-selling activities. Work in partnership with the General Manager, Finance and HR on FTE planning, productivity & optimization with the ultimate goal of delivering service excellence through an elevated Client experience. Identify and analyze amount of time client advisors allocated to responsibilities other than sales/clienteling and provide recommendations, which will maximize the client advisors' time with their customers. Proactively drive the company's efforts ensuring streamlined effective communications and processes throughout. Recommend value added activities that will increase individual sales, promotes cross-selling of categories, increases retention, and return rates of clients, including store commissions and/or retail specific projects when required. Ensure that the KPI's evolved are relevant to lead the store productivity and improve performance. Work together with Sales to develop sales and implement improvements plans. Partner with related departments to identify and analyze areas of revenue generation opportunities for products and/or services in support of business goals and to monitor the sales effectiveness throughout the process. Retail Training Implement training programs, assessment to develop product expertise, service, selling and clienteling skills, improve store efficiencies, drive retail excellence, optimizing sales professionals' productivity as well as brand loyalty, and market share growth. Partner with management on appropriate training roadmap that supports our business strategy and on the long-term Planning, Annual Profit planning and budgeting process to ensure in fostering key capabilities required for the company's growth plans through training and development. Liaise with related departments to define actions plans following mystery shopping results and to develop specific programs to improve client experience and loyalty. Identify training and development needs within the organization and devising training strategies that aligned with business objectives. Partner with corporate teams to adapt, design and develop training classes and materials to fill identified training needs or curriculum gaps. Coach and facilitate career development conversations and actions to ensure the company have the right people and capabilities for the future. Ensure in-store coaching of sales team and store leadership team takes place regularly Track the trainings efficiency and implement evaluation system for the trainers. Provide evaluations for post-training endeavors to demonstrate ROI. Evaluate and recommend internal or external learning resources to support the development plans Operational Excellence Monitor operational performance of all store operations inclusive of inventory flows and accuracy, team operational productivity, inventory organization. Analyze and monitor individual store inventory productivity, driving optimal operations inclusive of scheduling, timely deliveries, organization of teams to deliver exceptional Client Experience FOH & BOH with strong partnership across departments and store teams. Identify innovative action plans with Managing Director, store teams and functional departments (as appropriate) to minimize operating costs and operational risks. Analyze and follow controllable costs to meet budget. Provide regular in-depth analysis of outliers (over and underperforming stores) and work with the Sales on action plan to improve the performance Organize periodical Store Performance Committee to report on progress and discuss action plans Lead individual store inventory accuracy and integrity plans through analysis Compliance on Company policy and procedure Drive market audit compliance with Internal and Sales Audit teams. Lead Retail Projects Constantly fine tune our Retail Presence (Grooming) to engage properly with clients Coordinate with Store Planning / Maintenance on new openings and renovations minor workflow and repairs. Drive new tools and coordinate store issues follow up with IT (i.e. lead new release, training, issues). Rethink business practices and provide feedback on current policies & procedures. Qualifications 15+ of Retail operations, Retail excellence, Training experience in luxury retail 5+ years of retail leadership experience BA or BS degree or greater Significant experience working around topics such as Retail Operation, Retail Analytics, KPIs and Retail Training in a leading luxury company. In-depth knowledge for the luxury market, as well as highest standards of client experience. Strong consultative, coaching, communication and influence skills Expertise in training and facilitation skills Excellent influence, interpersonal communication, problem solving, follow up and creative solution generation skills Ability to collaborate productively and ability to lead and influence in a team environment Agile with entrepreneurial spirit, finding new approaches and solutions to the challenges Strong English verbal and written communication skills Business acumen, numerical agility and forward-thinking Experience in both country operational role or regional/ global roles are preferred

Main Purpose of the Role: Act as the primary liaison for all customer inquiries, ensuring timely and effective communication. Build and maintain strong customer relationships while providing support to resolve any challenges they face. Ensure all customer needs and inquiries are addressed promptly and satisfactorily. Track customer feedback and recommend enhancements to products, services, or internal processes. Analyze and summarize issues within the scope of responsibility, continuously seeking ways to improve work efficiency in alignment with company policies and plans. Monitor system and application issues related to the order flow process, coordinating with IT to resolve problems, including those reported via the CR ticketing system. Lead communication and planning for New Product Introduction (NPI) order flows with relevant teams. Prepare and present daily, weekly, and monthly analytical reports to the line manager. Develop procedures that balance customer satisfaction with KPI monitoring, while aligning with business objectives and strategies. Understand and follow work environment, occupational health and safety management or other systems arranged by the company such as ISO, OHSAS and so on. Handle all other tasks assigned by line manager. Qualifications Bachelor's degree in any field. 3-5 years of experience in customer service or a related field. Strong proficiency in English, with excellent verbal and written communication skills. Strong ownership, along with excellent communication and interpersonal skills to effectively collaborate across teams. Customer-focused mindset with a strong commitment to service excellence. High attention to detail and accuracy in all aspects of work. Proactive and self-motivated, capable of working independently with minimal supervision. Experienced with SAP and Microsoft Office Suite. Good command of writing and speaking English